Dedicated radiology scheduler with expertise in patient appointment coordination, record management, and insurance verification. Committed to delivering exceptional customer service and efficient scheduling in a fast-paced healthcare environment.
Overview
7
7
years of professional experience
Work History
Radiology Scheduler
Visalia Imaging open MRI
Visalia
09.2024 - Current
Coordinated patient appointments for MRI and imaging services, ensuring optimal scheduling for patient flow.
Managed patient records within electronic health record systems.
Provided excellent customer service to patients and families.
Communicated with insurance companies for authorization processes.
Performed data entry of patient information into electronic health records, maintaining accuracy and compliance.
Scheduled diagnostic tests including X-rays, CT scans, ultrasounds, and MRIs, facilitating timely access to necessary imaging services.
Team Leader
Target
Tulare
01.2019 - 11.2024
Monitored team performance to uphold quality standards and drive accountability.
Organized training sessions to enhance team skills and knowledge, fostering professional development.
Established clear expectations for employees and provided guidance.
Trained new employees on company policies and procedures.
Resolved customer complaints effectively, ensuring high levels of customer satisfaction and loyalty.