Summary
Overview
Work History
Education
Skills
Description
Personal Traits
Projects
Websites
Timeline
Generic

Sayantan Chatterjee

Windsor,Canada

Summary

Senior Associate with analytical and flexible approach to solving problems. Decisive Team analyst and driven to optimize processes and streamline operations for team efficiency.

Overview

6
6
years of professional experience

Work History

Senior Associate, Account Management

Sutherland Global Services, INC
Windsor, ON
11.2023 - Current
  • Established and maintained communication with clients and/or team members and understood their needs, resolve issues, and meet expectation
    • Ensured motivational programs are in place and encouraged frequent recognitions
    • Produced solid and effective strategies based on accurate and meaningful data reports and analysis based on observations
    • Relayed important information in the form of timely and accurate reports

Associate

Sutherland Global Services, Inc.
07.2021 - Current
  • Answer phone and respond to customer requests
  • Provide customers with product and service information
  • Identify, research and resolve technical customer issues
  • Diagnose, troubleshoot and resolve basic to advanced technical concerns
  • Document customer notes, reports and logs
  • Meet client contractual goals and metric with regards to providing the customer excellent service
  • Other duties as assigned by management.

Research Intern

A.K. Choudhary School of Information Technology, University of Calcutta, India
12.2017 - 01.2018
  • Observed and implemented the concepts of Digital Signal Processing in the advanced electronic logic circuits
  • Gained knowledge on the basic architecture of a Field - programmable gate array (FPGA) and applied it to Simulink, the Xilinx software for performing all Lab procedures
  • Developed the prototype of a Speech Recognition System using FPGA as its processor
  • Learned the concepts of convolutional neural networking for its further development.

Education

Master of Engineering - Electrical and Computer Engineering

UNIVERSITY OF WINDSOR

Bachelor of Engineering - Electronics and Communication

SRM INSTITUTE OF SCIENCE AND TECHNOLOGY

Skills

  • Performance monitoring
  • Training and mentoring
  • Complaint Management
  • Team Leadership
  • Team Supervision
  • Management Support

Description

This task centres around the issue of constant speech acknowledgment from visual data just, without misusing any sound flag. Our methodology consolidates a camcorder and an ultrasound imaging framework for observing the while the speaker's lips and the development of the tongue. We research the utilization of convolutional neural networks (CNN) to remove visual highlights straightforwardly from the crude ultrasound and video picture.

Personal Traits

  • TECHNICAL SKILLS
  • VHDL
  • VERILOG
  • MATLAB
  • SIMULINK
  • WBS Schedule Pro
  • WINDSOR
  • CHENNAI, TAMIL NADU
  • SAYANTAN CHATTERJEE
  • Electrical Engineer
  • Answer phone and respond to customer requests.
  • Provide customers with product and service information.
  • Identify, research and resolve technical customer issues.
  • Diagnose, troubleshoot and resolve basic to advanced technical concerns.
  • Document customer notes, reports and logs.
  • Meet client contractual goals and metric with regards to providing the customer excellent service.
  • Other duties as assigned by management.
  • Observed and implemented the concepts of Digital Signal Processing in the advanced electronic logic circuits.
  • Gained knowledge on the basic architecture of a Field - programmable gate array (FPGA) and applied it to Simulink, the Xilinx software for performing all Lab procedures.
  • Developed the prototype of a Speech Recognition System using FPGA as its processor.
  • Learned the concepts of convolutional neural networking for its further development.
  • Maintained Logistics of all organizing events in IETE and preparing the pre-requisite for the event.
  • Lead the documentation team in all the events and mentored junior associates.
  • Conducted lectures and informed school children about the role of Telecommunication engineering in society.
  • Orient in a resilient environment and congenial with people.
  • Multilingual and can speak English, Hindi, Bengali, Telugu, Assamese, and basics of German.
  • Optimistic and self-motivated for personal growth.
  • Intrapersonal skills and good verbal communication.

Projects

ADAPTIVE CRUISE CONTROL USING MATLAB, 07/01/20 - 08/01/20 SMART PARKING MANAGEMENT SYSTEM USING MATLAB, 05/01/20 - 06/01/20 SMOG-FREE TOWERS FOR THE CITY COUNCIL OF WINDSOR, ONTARIO, 01/01/20 - 04/01/20 FEATURE EXTRACTION USING MULTIMODAL NEURAL NETWORKS FOR VISUAL SPEECH RECOGNITION, 01/01/19 - 05/01/19

Timeline

Senior Associate, Account Management

Sutherland Global Services, INC
11.2023 - Current

Associate

Sutherland Global Services, Inc.
07.2021 - Current

Research Intern

A.K. Choudhary School of Information Technology, University of Calcutta, India
12.2017 - 01.2018

Master of Engineering - Electrical and Computer Engineering

UNIVERSITY OF WINDSOR

Bachelor of Engineering - Electronics and Communication

SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
Sayantan Chatterjee