Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sayan sony

Kitchener,Ontario

Summary

Friendly professional with a strong understanding of hospitality and food and beverage industries. Extensive cuisine knowledge and passion for more cuisine and serving skills. A personable individual possessing a strong work ethic and great flexibility. Dedicated to delivering a positive customer experience through genuine hospitality.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food Server

Malabar Caters and Events
Kerala, India
03.2023 - 07.2024
  • Provided excellent customer service by efficiently serving food and beverages to guests during events.
  • Assisted in event setup, including table arrangements and food presentation.
  • Ensured compliance with health and safety regulations.
  • Managed guest requests and resolved issues promptly to enhance the dining experience.
  • Collaborated with kitchen staff and other team members to ensure smooth event operations.

Kitchen Staff Member

Malabar Caters and Events
Kerala , India
12.2022 - 02.2023
  • Assisted in food preparation and cooking under the supervision of the head chef.
  • Ensured kitchen cleanliness and adherence to food safety standards.
  • Managed inventory, stocked supplies, and handled basic food preparation tasks.
  • Supported the team during busy hours with timely and efficient service.
  • Collaborated with team members to maintain a positive and productive kitchen environment.

Customer Service Help Desk Representative

Josh Tours and Travel
Kerala , India
03.2022 - 11.2022
  • Provided excellent customer service by assisting clients with travel inquiries, bookings, and itinerary changes.
  • Resolved customer issues promptly, ensuring a high level of customer satisfaction.
  • Managed phone and email communications, offering support for travel-related concerns.
  • Maintained accurate records of customer interactions and transactions in the company’s database.
  • Collaborated with team members to enhance service quality and streamline operations.

Education

High School Diploma -

St Mary's Higer Secondary School
Kerala
03-2033

Early Childhood Care And Education

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON

Skills

Customer service

Station Setup and Restocking

Team Collaboration

Cleaning and Sanitizing

Food Service

Room Teardown

Event Setup

Certification

Smart Serve certification 2023

Timeline

Food Server

Malabar Caters and Events
03.2023 - 07.2024

Kitchen Staff Member

Malabar Caters and Events
12.2022 - 02.2023

Customer Service Help Desk Representative

Josh Tours and Travel
03.2022 - 11.2022

High School Diploma -

St Mary's Higer Secondary School

Early Childhood Care And Education

Conestoga College Institute of Technology And Advanced Learning

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Sayan sony