Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sayali Deshmukh

Victoria,BC

Summary

Reliable and upbeat advisor successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

11
11
years of professional experience

Work History

Consumables Associate

Walmart
08.2023 - Current
  • Engaged customers courteously and responded to inquiries and requests for support with full knowledge of product line.
  • Uncovered consumer desires, overcame objections and met or exceeded personal sales goals.
  • Directed visitors throughout store layout and assisted customers in selection of various products.
  • Helped maintain neat, clean, organized and safe store and arranged merchandise on store fixtures and displays.
  • Maintained cleanliness and in-stock position within work areas and became cross-trained and assisted in other areas.
  • Solved customer problems and collaborated well with other team members.
  • Educated customers about consumables products and gained exemplary product knowledge.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Interior Designer

STUDIOMARS
05.2017 - 09.2020
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Determined personalized needs, tastes and design preferences through thorough client consultations.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Illustrated visual concepts during client presentations through detailed plans and sketches.
  • Implemented multiple high-end residential and commercial interior design projects within cost, quality and timeframe targets.
  • Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
  • Communicated product information, installation methods and product upgrade options.
  • Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
  • Presented design proposals to clients to establish clear project expectations and goals.
  • Consulted with clients to determine architectural preference to meet overall design goals.

Head Designer

PRETTY KITCHENS
01.2015 - 01.2017
  • Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
  • Conducted user research to identify customer needs and preferences for customer-centric designs.
  • Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
  • Implemented strategies to increase web site traffic.
  • Leveraged WordPress to design and update websites, landing pages and other digital assets to support communication and marketing strategies
  • Utilized Google Analytics to monitor websites and other digital content and recommended strategies and updated channels to improve performance.

Customer Service Agent

WNS Global Services
04.2014 - 12.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Communicated with clients regarding account services, statements, and balances.
  • Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Facilitated communications through management of inbound and outbound customer calls.
  • Contacted customers to return routine and general calls promptly.
  • Sought out extra training opportunities to enhance customer relationship management abilities.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Utilized customer service software to manage interactions and track customer satisfaction.

Interior Designer

BHANSALI INTERIORS
05.2013 - 05.2013
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Implemented multiple high-end residential and commercial interior design projects within cost, quality and timeframe targets.
  • Communicated product information, installation methods and product upgrade options.
  • Conducted client consultations to understand requirements and preferences.
  • Consulted with clients to determine architectural preference to meet overall design goals.

Education

Bachelor of Interior Design - INTERIOR DESIGN AND DECORATION

SURYADATTA
PUNE INDIA
03.2012

Skills

  • Customer Assistance
  • Sales and Promotions
  • Engaging With Diverse Customers
  • Customer Needs Assessment
  • Service Contracts
  • Product and Service Sales
  • Team Supervision
  • Speech Clarity
  • Customer Service
  • Friendly and Helpful
  • Exceeding Customer Expectations
  • Decision-Making
  • Positive Customer Engagement
  • Attention to Detail
  • Excellent Written and Verbal Communication
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Consumables Associate

Walmart
08.2023 - Current

Interior Designer

STUDIOMARS
05.2017 - 09.2020

Head Designer

PRETTY KITCHENS
01.2015 - 01.2017

Customer Service Agent

WNS Global Services
04.2014 - 12.2014

Interior Designer

BHANSALI INTERIORS
05.2013 - 05.2013

Bachelor of Interior Design - INTERIOR DESIGN AND DECORATION

SURYADATTA

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Sayali Deshmukh