Saya Stelter
Kelowna,BC
Summary
A detail-oriented individual with strong communication and project management skills, I have a proven ability to handle multiple tasks effectively in fast-paced environments. Recognized for my proactive approach to identifying and addressing issues, I focus on optimizing processes and supporting team objectives. With an engaging personality and flexible approach, I’m committed to anticipating customer needs and facilitating enjoyable experiences, all while maintaining a positive, upbeat attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Hop N Hog
05.2024 - 09.2024
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Gateway Grill
09.2020 - 09.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Associate of Applied Science - Health And Exercise Sciences
University Of British Columbia
Kelowna, BC05-2028
High School Diploma -
Clearwater Secondary School
Clearwater 01-2024
Skills
- First aid certification
- Decision-making
- Child development
- Food safety
- Team collaboration
- Allergy awareness
- Relationship management
- Organizational skills
- Calm under pressure
- Flexible and adaptable
- Multitasking Abilities
Certification
Serving it Right British Columbia
Red Cross CPR Level C
Timeline
Server
Hop N Hog
05.2024 - 09.2024
Server
Gateway Grill
09.2020 - 09.2024
Serving it Right British Columbia
Red Cross CPR Level C
Associate of Applied Science - Health And Exercise Sciences
University Of British Columbia
High School Diploma -
Clearwater Secondary School
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