Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
8
8
years of professional experience
Work History
Warehouse Operations Supervisor
UPS
Chico, CA
02.2021 - Current
Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
Assessed staffing needs based on workload demands and made appropriate hiring decisions to maintain optimal productivity levels.
Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Conducted cost-benefit analyses for proposed warehouse projects, evaluating the potential return on investment and feasibility of implementation.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Handled day-to-day shipping and receiving overseeing more than 12,000 packages per day.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Air Ramp Supervisor
UPS
Mather, CA
06.2020 - 02.2021
Managed administrative and financial tasks such as payroll, recordkeeping and reporting.
Ensured compliance with all federal, state, and local regulations regarding air cargo handling and transportation.
Supervised and coordinated ground crews loading, unloading and securing aircraft cargo.
Contributed to company growth by identifying areas for expansion or improvement within the Air Ramp Supervisor role.
Store Manager
Sunglass Hut
Chico, CA
03.2017 - 06.2020
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Product Sales and Service Agent
Heavenly Mountain Resort
3860 Saddle Road South Lake Tahoe, Ca
08.2016 - 03.2017
Accurately and efficiently processed lift access products while capturing guest data and communicating multiple product types to customers
Made suitable recommendations on products to meet the guest’s needs and the business objectives.
Handled high volumes of customer interaction while delivering exceptional guest service and communicating in a courteous & respectful manner
Perform daily sales and closing; responsible for your end of day point of sale audit, worked on a computer with a high degree of efficiency and accuracy while following company policies and procedures.
Participated in resort & departmental trainings and development courses.
Cross-trained and worked in all areas and locations
Maintained a clean and efficient work area and reported any areas of concern