SAWYER SMITH
Halifax,NS
Summary
Results-driven marketing or sales person bringing progressive background in both marketing and sales environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches. Adaptable to different roles, positions, and duties due to an extensive and diverse education and work experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Sunbelt Business Brokers Nova Scotia
2023.01 - Current
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Developed strategies to streamline and improve office procedures.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
- Managed phone and email correspondence on behalf of the brokerage.
- Created and executed various marketing campaigns
- Shadowed a broker through many meetings, situations, etc. More of an opportunity to be mentored than anything else.
Outside Sales Account Manager
Fully Promoted
2023.01 - 2023.07
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Established new accounts through cold calling and personal visits to potential customers.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Followed up with customers about customer service.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built relationships with customers and community to promote long term business growth.
- Represented the company at trade-shows and events that I attended outside of work hours.
DOORSTAFF MANAGER
SMUSA
2022.08 - 2022.12
- My duties as manager of the Saint Mary’s University Student Association (SMUSA) included scheduling, payroll, and overseeing security of the Gorsebrook Lounge and any other event on campus that contained liquor
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
DIRECTOR, DIGITAL MARKETING
WHITEWATER CONCRETE LTD
2022.05 - 2022.09
- Responsible for all digital marketing
- Ran online advertisements and created content for social media channels
- Most of my marketing efforts were directed towards showcasing the company as a great place to work
- I used my advanced RPAS license to fly a drone in downtown sections of Vancouver, as well as other areas that are less urbanized
- Interviewed employees to showcase staff in our marketing efforts
- Ensured that our crews were participating in local movements within the community.
Doorstaff/Bouncer
SMUSA
2021.09 - 2022.05
- Checked IDs and closely examined patrons' faces to verify age.
- Ejected unruly patrons from premises.
- Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
- Called police to report criminal acts.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
SITE OPERATOR
DECO WINDSHIELD REPAIR
2020.06 - 2021.09
- Worked on my own to sell windshield repairs and insurance plans
- Convinced customers to purchase a windshield repair, which I conducted at the tent, and then upsold a ‘repair plan’
- Achieved top 20 in sales across the country, both summer seasons.
- Trained new team members on site policies and procedures.
- Many sales came from initiating conversations with customers in the parking lot of Canadian Tire (where my tent was set-up).
ASSISTANT MARKETING MANAGER
HALIFAX E-SCOOTERS
2020.09 - 2020.11
- Assisted in creating content for social media
- Helped manage day-to-day operations by deploying scooters, taking in scooters for re-charge, and monitoring locations of scooters each day.
DISHWASHER
The Stubborn Goat Gastropub
2020.01 - 2020.04
- Ensured that the next dishwasher arrived to a clean workspace at the start of their shift/end of my shift
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Worked well with the rest of the restaurant staff.
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or food prep items used often by kitchen staff.
CONSTRUCTION LABOURER
TORRENT SHOTCRETE
2019.04 - 2019.09
- My responsibilities included being the second man on the hose, shoveling excess concrete into bags, and finishing walls
- Main duty was to put up scaffolding before shoots and to take down scaffolding after shoots
- Cleaned up the work area after a shoot and would correct mistakes that occurred during the shoot, ex. Jackhammering/chiseling the tops of walls to give a better finish.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
Cross Trained Employee
McDonalds Port Moody
2016.02 - 2017.04
- Started as a cook and quickly became trained in counter and drive-thru roles
- By the end of my time at
- McDonalds I was in line for a promotion to team leader
- I was very experienced and could handle any task for any position
- Trained new staff on their duties and expectations.
Education
Bachelor of Commerce - Marketing - Entrepreneurship
Saint Mary’s University
Halifax, NS12.2022
Skills
- Newsletter Creation
- Data Entry Documentation
- Employee Training
- Administering Social Media Accounts
- SEO Strategies
- Adobe Systems Adobe Creative Cloud
- Sales Expertise
- Market Research
- Excellent People Skills
- Teamwork and Collaboration
- Complex Problem-Solving
- Sales and Marketing
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Licensed Drone Pilot
- Safe Serving Training
- Security and Defusing Confrontations Training
Timeline
Administrative Assistant
Sunbelt Business Brokers Nova Scotia
2023.01 - Current
Outside Sales Account Manager
Fully Promoted
2023.01 - 2023.07
DOORSTAFF MANAGER
SMUSA
2022.08 - 2022.12
DIRECTOR, DIGITAL MARKETING
WHITEWATER CONCRETE LTD
2022.05 - 2022.09
Doorstaff/Bouncer
SMUSA
2021.09 - 2022.05
ASSISTANT MARKETING MANAGER
HALIFAX E-SCOOTERS
2020.09 - 2020.11
SITE OPERATOR
DECO WINDSHIELD REPAIR
2020.06 - 2021.09
DISHWASHER
The Stubborn Goat Gastropub
2020.01 - 2020.04
CONSTRUCTION LABOURER
TORRENT SHOTCRETE
2019.04 - 2019.09
Cross Trained Employee
McDonalds Port Moody
2016.02 - 2017.04
Bachelor of Commerce - Marketing - Entrepreneurship
Saint Mary’s University
- Licensed Drone Pilot
- Safe Serving Training
- Security and Defusing Confrontations Training
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