Summary
Overview
Work History
Education
Skills
Timeline
Server

Sawyer Olson

Calgary,AB

Summary

Experienced hospitality worker and student, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server

Glencoe Club
11.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Craft Beer Market
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Rick Shores
04.2024 - 08.2024
  • One of the Gold Coast's most popular Asian fusion restaurants known nationwide. Fast-paced environment known for its exceptional service and innovative cuisine.
  • Provided attentive service during constant high-volume periods without sacrificing attention to detail or guest experience.
  • Supported colleagues during peak hours, fostering a collaborative work environment.

Server

Sandfire
04.2024 - 08.2024
  • Brand new ocean side tapas restaurant in the Gold Coast. Supported team with new hires and assisted in training.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Server

Milestones Grill And Bar
03.2022 - 02.2024
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.

Server Assistant

Joey Restaurants
05.2021 - 02.2022


  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Education

Bachelor of Arts - Public Relations

Mount Royal University
Calgary, AB
06-2026

High School Diploma -

Dr EP Scarlett Highschool
Calgary, AB
06-2021

Skills

  • Customer service
  • Team collaboration
  • Strong work ethic
  • Hospitality service expertise
  • High volume dining

Timeline

Server

Glencoe Club
11.2024 - Current

Server

Craft Beer Market
10.2024 - Current

Server

Rick Shores
04.2024 - 08.2024

Server

Sandfire
04.2024 - 08.2024

Server

Milestones Grill And Bar
03.2022 - 02.2024

Server Assistant

Joey Restaurants
05.2021 - 02.2022

Bachelor of Arts - Public Relations

Mount Royal University

High School Diploma -

Dr EP Scarlett Highschool
Sawyer Olson