Sawsan El Jabakhanji
Cornwall,ON
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Kuwait Oil Company
06.2011 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
Kuwait Chamber of Commerce
05.2005 - 05.2011
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Executive Secretary
Safir International Hotel and Conferences Halls
07.2001 - 04.2005
- Handled confidential information in professional manner.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Education
High School Diploma -
TR Leger School (UCDSB)
Cornwall06-2025
Basic Training Diploma - Secretarial And Basic MS Office
Al Fawwal Institute
Tripoli, Lebanon06-1998
High School Diploma -
Al Qabas High School For Girls
Kuwait 07-1997
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- File organization
- Customer and client relations
- Filing
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Elementary
Certification
· Retail Associate at Tri-County Literacy Council - October 2024 (Canada)
· Find Your Strength Training Course Tri-County Literacy Council – November 2024 (Canada)
· English Conversation Curse at PAMEC online program 2024 (Canada)
· ENG4C (English for College) at TR Leger UCDSB - November 2024 (Canada)
Timeline
Administrative Assistant
Kuwait Oil Company
06.2011 - 08.2022
Administrative Assistant
Kuwait Chamber of Commerce
05.2005 - 05.2011
Executive Secretary
Safir International Hotel and Conferences Halls
07.2001 - 04.2005
High School Diploma -
TR Leger School (UCDSB)
Basic Training Diploma - Secretarial And Basic MS Office
Al Fawwal Institute
High School Diploma -
Al Qabas High School For Girls
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