Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Hi, I’m

Sawandeep Kaur

Vancouver,BC

Summary

Dynamic and dedicated professional with experience at Providence Health Care, excelling in patient communication.Proven track record of enhancing patient satisfaction through fostering a supportive environment. Strong organizational skills and problem-solving abilities contribute to effective teamwork and improved health outcomes.

Overview

9
years of professional experience
1
Certification

Work History

Providence Health Care

Dietary Aide
11.2024 - Current

Job overview

  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Collaborated with healthcare professionals to update patient diets, aligning with treatment plans.

Providence Health Care

Hospital Porter
04.2023 - 10.2024

Job overview

  • Maintained accurate documentation of patient transports, ensuring compliance with hospital policies and procedures.
  • Provided emotional support to patients during transfer processes, reducing anxiety levels and promoting positive experiences within the hospital setting.
  • Supported a positive and welcoming atmosphere for patients, families, and hospital staff by exhibiting exceptional professionalism and courteous behavior at all times.
  • Demonstrated excellent communication skills while interacting with patients, families, and healthcare team members for optimal service delivery.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.

Choices Markets

Deli Clerk
04.2022 - 03.2023

Job overview

  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Developed system for tracking deli supplies, leading to more efficient reordering and reduced out-of-stock incidents.
  • Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
  • Documented customer orders and conveyed special requests to kitchen staff.

Hotel Holiday Home

Hotel Supervisor
07.2016 - 03.2022

Job overview

  • Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
  • Supervised maintenance projects within the hotel premises ensuring timely completion within budget constraints.
  • Led training sessions for new hires, fostering a positive work environment that emphasized teamwork and communication.
  • Conducted regular performance evaluations, providing constructive feedback and identifying opportunities for employee growth.
  • Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
  • Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.

Education

University Canada West
Vancouver, BC

MBA from Human Resources Management
12.2023

University Overview

CPHR membership

Digital Marketing Certified

Microsoft 365 Certified

Punjab University Patiala
Bathinda, Punjab,India

Master of Arts from Masters in Political Science
06.2016

Skills

  • Time management
  • Problem-solving
  • Customer service
  • Patient communication
  • Team collaboration
  • Computer skills
  • Nutrition knowledge
  • Heavy lifting
  • Dietary guidelines
  • Multitasking
  • Organizational skills
  • Task prioritization
  • Decision-making
  • Money handling
  • Multitasking Abilities
  • Excellent communication
  • Conflict resolution
  • Payment processing
  • Reliability
  • Flexible schedule

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Certification

Food Safety Certified

First Aid Certified

CPR level C and AED Certified

BC Security Certification

Class 5 Driving’s License

Timeline

Dietary Aide

Providence Health Care
11.2024 - Current

Hospital Porter

Providence Health Care
04.2023 - 10.2024

Deli Clerk

Choices Markets
04.2022 - 03.2023

Hotel Supervisor

Hotel Holiday Home
07.2016 - 03.2022

University Canada West

MBA from Human Resources Management

Punjab University Patiala

Master of Arts from Masters in Political Science
Sawandeep Kaur