Sawan Kumar
Chatham,ON
Summary
Dynamic professional with a strong background in customer service at Walmart Canada, excelling in effective communication and cash handling. Proven ability to enhance team performance during peak hours and support onboarding processes. Skilled in maintaining financial accuracy as a Junior Accountant, demonstrating exceptional organizational skills and attention to detail.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walmart Canada
Chatham, Canada
08.2024 - 05.2025
- Provided friendly and efficient service while processing customer transactions using POS systems.
- Assisted in supervising front-end team during peak hours to ensure smooth operations.
- Responded to customer inquiries and phone calls professionally and promptly.
- Maintained cleanliness and organization of checkout areas.
- Supported new staff onboarding and helped enforce store procedures.
Junior Accountant
Sushil K Kad & Associates
, India
06.2022 - 04.2024
- Company Overview: India
- Maintained accurate financial records for clients, including balance sheet analysis and general ledger maintenance.
- Processed payroll and bank deposits efficiently and on time.
- Managed tax-related documentation and prepared reports for compliance purposes.
- Assisted in the preparation and submission of ITN (International Tax Number) applications for clients.
- Performed bank reconciliations and supported day-to-day operations of the finance department.
- India
Education
Business Management - International Business
Lambton College
Sarnia, Ontario05-2026
Skills
- Customer service and support
- Effective communication
- Cash handling and POS operation
- Organizational skills
- Active listening
- Physical stamina
- Time Management
Timeline
Customer Service Associate
Walmart Canada
08.2024 - 05.2025
Junior Accountant
Sushil K Kad & Associates
06.2022 - 04.2024
Business Management - International Business
Lambton College
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