Experienced mortgage associate skilled in document verification and customer relationship management. Achieved timely approvals and enhanced client satisfaction through meticulous attention to detail and effective communication.
Overview
11
11
years of professional experience
Work History
Mortgage Associate
Mortgage Alliance
Calgary, Alberta
06.2012 - 01.2021
Managed residential mortgage applications from consultation through approval and funding, ensuring client satisfaction and adherence to timelines
Collected, reviewed, and verified income, employment, credit, and property documentation to facilitate accurate underwriting
Prepared comprehensive mortgage packages for lender submission, streamlining approval process and enhancing communication with stakeholders
Communicated regularly with clients, lenders, lawyers and realtors to ensure timely processing of files
Mortgage Associate
Centum Mortgage
Calgary, Alberta
01.2010 - 06.2012
Guided clients through mortgage application process, ensuring clarity and understanding of requirements
Organized and verified mortgage files for completeness and accuracy before submission to streamline processing
Kept detailed records and supported administrative functions to enhance overall efficiency during mortgage process