Savleen Kaur
Toronto,Canada
Summary
Dynamic professional with a proven track record at Kiehls adept in visual storytelling and strategic thinking. Excelled in content creation, driving brand awareness, and fostering customer loyalty through innovative training programs and engaging social media content. Skilled in Adobe Creative Suite and effective communication, significantly enhancing team collaboration and organizational growth.
Overview
8
8
years of professional experience
Work History
Sales Associate and Social Media Content Creator
Kiehls
10.2022 - Current
- Creating Engaging and informative videos for Kiehls canada's instagram and tiktok.
- Securing collaborations with local influencers for a highlighted social media presence of the brand.
- Making creative boards and store displays for product launches and promotional events.
- Providing personalized skin consultations to customers and building a skincare routine focused around their area of concern.
- Scheduling follow up appointments with customers.
- Cultivate customer loyalty.
- Promote repeat business and improve sales.
Learning and Development Trainer
Amazon
09.2020 - 08.2022
- Aligned training initiatives with organizational goals, ensuring strategic relevance in all programs.
- Tracked employee progress throughout development programs, providing timely feedback for adjustments as needed.
- Streamlined onboarding processes, reducing time spent in training without compromising quality.
- Collaborated with leadership to identify skill gaps, resulting in tailored development solutions.
- Delivered presentations and workshops to enhance employee understanding of complex topics.
- Analyzed data and prepared reports about job performance in regards to productivity and coaching sessions
Retail Sales Associate
Hudson's Bay
06.2019 - 07.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers
- generated brand awareness and positive product impressions to increase sales.
Copywriter
Grid Advertising
06.2016 - 01.2019
- Increased brand awareness through the creation of compelling content for website landing pages, blog posts, and email newsletters.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Researched and analyzed technical properties of the products.
- Conceived, developed and produced effective advertising campaigns.
- Formatted copy to align with project-specific guidelines.
- Created and presented storyboard of ideas
- Worked with account executives to determine clients needs and budgets
- Reviewed and edited final copy for accuracy and to correct grammar errors.
- Served as a key contributor in all phases of artistic concept design,collabrating with key strategists to increase quality of final content.
Education
Post Graduate Dimploma - Graphic Design
Morph Academy
Chandigarh07.2017
Bachelor of Arts - Journalism And Mass Communication
Punjab University
Chandigarh07.2015
Skills
- Microsoft office,excel, word
- Photo and Video Editing
- Visual storytelling
- Content Creation
- Teamwork and collaboration
- Graphic design
- Proficient in Adobe photoshop, Illustrator and indesign
- Strong command of both written and verbal communication
- Familiarity with SEO and google analytics
- Visual storytelling
- Content scheduling
- Customer service
- Strategic thinking
Timeline
Sales Associate and Social Media Content Creator
Kiehls
10.2022 - Current
Learning and Development Trainer
Amazon
09.2020 - 08.2022
Retail Sales Associate
Hudson's Bay
06.2019 - 07.2020
Copywriter
Grid Advertising
06.2016 - 01.2019
Post Graduate Dimploma - Graphic Design
Morph Academy
Bachelor of Arts - Journalism And Mass Communication
Punjab University
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