Savita Sran
Surrey,BC
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Mail service professional trained in sorting, organizing and safety procedures. Desiring to build long term career in field from bottom up. Team player and relationship builder. Passionate about keeping personnel and customers safe and happy.
Overview
15
15
years of professional experience
Work History
Postal Clerk
Canada Post, Pacific Processing Centre
10.2016 - Current
- Sort, sequence and batch mail items
- Operate mail processing equipment (clearing jams, remove mail from sorting machines etc.)
- Transport mail between floors/sections using rolling or motorized equipment
- Review mail items for address accuracy, proper postage, etc.
- Sorted mail according to size, shape and destination.
- Used automated mail processing equipment to sort and collate mail.
- Added accurate data entry into computer system to complete transactions.
- Skilled at working independently and collaboratively in a team environment.
Assistant Manager
State Bank Of India, SBI
03.2013 - 06.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Clerk cum Cashier
State Bank of Patiala
12.2008 - 02.2013
- Promoting and marketing the branch and its products
- Listening and responding to inquiries and complaints of customers
- Monitoring job targets
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Learned duties for various positions and provided backup at key times.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Masters of Computer Application -
Punjab Technical University
Punjab India2009
Bachelor of Arts - Economics
GND University
India2006
Skills
- Focused, dedicated, analyzed and customer-oriented
- Self motivated, friendly & team player
- Problem-Solving Skills
- Post Office Operations
- Distribution Services
- Handling and Sorting Mail
- Workplace Safety
- Verbal Communication
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Postal Clerk
Canada Post, Pacific Processing Centre
10.2016 - Current
Assistant Manager
State Bank Of India, SBI
03.2013 - 06.2016
Clerk cum Cashier
State Bank of Patiala
12.2008 - 02.2013
Masters of Computer Application -
Punjab Technical University
Bachelor of Arts - Economics
GND University
Similar Profiles
DELSY PR DELSY PR null
Clients - Société Générale, Barclays at SENIOR ANALYST - Accenture Post Trade ProcessingClients - Société Générale, Barclays at SENIOR ANALYST - Accenture Post Trade Processing
Ronald D. DeskinsRonald D. Deskins
Buncher Operator/Tethering at Pacific Log ProcessingBuncher Operator/Tethering at Pacific Log Processing
Darren HallDarren Hall
Operations Manager at Pacific Logging & Processing IncOperations Manager at Pacific Logging & Processing Inc
Deepali Deepali null
Childcare Assistant (Live-in Support) at Private Family HomeChildcare Assistant (Live-in Support) at Private Family Home
Manpreet KaurManpreet Kaur
International Trade Specialist at International Trade Consultant (Self-Employed)International Trade Specialist at International Trade Consultant (Self-Employed)