Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Savio Arun

Summary

Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Dynamic sales professional with a passion for client relationships and customer service. Possesses an entrepreneurial drive and enthusiasm for success, along with experience in the retail sector. Committed to providing consistently high level of customer service, with a knack for quickly building rapport with clients. Hard-working student with knowledge of buyer awareness, credit operations, and distribution management. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

6
6
years of professional experience

Work History

Sales Associate

Mastercom
03.2024 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Sales Associate

Personiv Contact Centre India
12.2017 - 01.2024
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Organized merchandise displays to promote higher levels of customer engagement
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Built relationships with potential customers by providing helpful advice on product selection
  • Introduced promotions and sale opportunities, enticing customers
  • Assisted with training and mentoring new team members.

Education

Bachelor of Arts (B.A.) - Humanities & Social Science

Monad University

Skills

  • Contract Preparation
  • Client Account Management
  • Order Processing
  • Inventory Control
  • Customer Needs Assessment
  • Business Development
  • Sales Development
  • Product Sales
  • Problem-Solving
  • Goal-Oriented
  • Cash Handling
  • Exceptional customer service
  • Customer Service
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Store Opening and Closing
  • Sales expertise

Languages

English
Fluent
Hindi
Fluent

Personal Information

Title: SALES ASSOCIATE

Timeline

Sales Associate

Mastercom
03.2024 - 05.2024

Sales Associate

Personiv Contact Centre India
12.2017 - 01.2024

Bachelor of Arts (B.A.) - Humanities & Social Science

Monad University
Savio Arun