Savian Egure
Madera
Summary
Dynamic Store Manager with a proven track record at Dollar General Market, excelling in customer service and inventory management. Skilled in training and mentoring teams, I enhanced sales through strategic merchandising and improved operational efficiency. Known for fostering positive customer relations and resolving issues promptly, ensuring a loyal clientele.
Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.
Developed strong leadership, organizational, and customer service skills in fast-paced retail environment, seeking to transition into new field. Demonstrates expertise in team management and operational efficiency, with focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in new and dynamic role.
Overview
1
1
year of professional experience
Work History
Store Manager
Dollar General Market
11.2024 - Current
- Supervised daily store operations, ensuring adherence to company standards and policies.
- Trained and mentored team members on product knowledge and customer service techniques.
- Implemented inventory management practices, reducing stock discrepancies and improving accuracy.
- Enhanced visual merchandising displays to optimize product visibility and increase sales potential.
- Resolved customer complaints promptly, fostering a positive shopping experience and loyalty retention.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Warehouse Worker
Lamanuzzi & Pantaleo
09.2024 - 11.2024
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Organized and maintained clean work areas, adhering to safety protocols.
- Assisted in loading and unloading shipments, ensuring accurate order fulfillment.
- Conducted regular inventory checks, identifying discrepancies to maintain stock accuracy.
- Collaborated with team members to optimize workflow and improve efficiency.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Education
High School Diploma -
Crescent View
Madera, CA06-2024
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Cash management
- Employee training
- Retail inventory management
- Team motivation
- Leadership development
- Staff management
- Accurate cash handling
Accomplishments
- Managed a store that exceeded company expectations in every category
Languages
English
Full Professional
Timeline
Store Manager
Dollar General Market
11.2024 - Current
Warehouse Worker
Lamanuzzi & Pantaleo
09.2024 - 11.2024
High School Diploma -
Crescent View