Savi Loomba
Mississauga,ON
Summary
Highly proactive manager with over 4 years of experience in team leadership in customer service industry. Background includes sales, management and customer service in fast-paced settings. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits in providing best experience to all customers.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Pioneer Food Services Ltd
06.2022 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Made sure that the P&L goals are obtained for each period and operate effectively within provided budget.
Restaurant Supervisor
Pioneer Food Services Ltd
09.2019 - 06.2023
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Monitored food inventory and supplies to prevent waste.
Material Handler (Co-op Position)
Progistix Solutions
05.2019 - 08.2019
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
Warehouse Associate
Amazon
07.2018 - 06.2019
- Worked safely around moving machinery.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Maintained clean, orderly work environment free of hazards.
Education
Post Graduate Diploma - Supply Chain Management
Lambton College of Applied Arts And Technology
Toronto, ON08.2019
Bachelor of Commerce - Management Honours
Panjab University
India06.2017
Skills
- Conflict Resolution Techniques
- Labor and Food Cost Control
- Customer Service Best Practices
- Staff Supervision
- Supply Chain Management
- Inventory Control
- Shift Management
- Training and Development
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Restaurant Manager
Pioneer Food Services Ltd
06.2022 - Current
Restaurant Supervisor
Pioneer Food Services Ltd
09.2019 - 06.2023
Material Handler (Co-op Position)
Progistix Solutions
05.2019 - 08.2019
Warehouse Associate
Amazon
07.2018 - 06.2019
Post Graduate Diploma - Supply Chain Management
Lambton College of Applied Arts And Technology
Bachelor of Commerce - Management Honours
Panjab University
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