Waitress with 5 years of experience providing excellent service to diners at quality establishments. Familiar with POS terminals and common restaurant machinery, and possess a proven ability to upsell alcohol, appetizers and dessert to customers. Looking to leverage my knowledge and experience into a waitressing role.
Overview
8
8
years of professional experience
Work History
Waitress
Petinos
01.2024 - Current
Took accurate food and drinks orders, using a POS ordering software
Served food and drinks in timely manner
Prepared tables by setting up all necessary condiments
Opened restaurant and completed all necessary daily tasks when necessary
Waitress
Sterlings Steakhouse
01.2023 - 11.2023
Greeted new customers, discussed specials, and took drink and food orders
Informed guests on on variety of wines available
Served food and drink orders at a timely manner
Bussed and reset tables to keep dinning room and work areas clean
Delivered checks and collected payments
Waitress
Vargas Steakhouse and Sushi
05.2022 - 09.2022
Prepared dining room by clothing tables and setting condiments, candles, napkins, service plates and utensils
Greeted customers and presented menus
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Informed guests on the variety of wines available
Took and served food and drink orders at a timely manner
Bussed and reset tables to keep dining room and work areas clean
Delivered checks and collect payments
Waitress
Le Déjeuner Cosmopolitain
02.2022 - 06.2022
Assist diners with ordering by answering menu questions or making recommendations upon request
Take accurate food and drink orders using a restaurant POS system and communicate order details to the kitchen staff as needed
Up-sell any additional products when appropriate
Serve food and drink orders to guests
Check in with diner’s to make sure they are enjoying their meals
Clear away dirty plates and glassware
Deliver checks and process bill payments
Replenish condiment and napkin containers
Waitress
Greektown Grill
01.2020 - 08.2020
Presented the menu and provided detailed information when asked
Informed customers about the day’s specials
Took accurate food and drink orders, using a POS ordering software
Served food and drinks
Delivered checks and collected bill payments
Carried dirty plates, glasses and silverware to kitchen for cleaning
Waitress
UBar-Pierre Elliott Trudeau International Airport
01.2020 - 03.2020
Greeting guests as they enter and seating guests at tables or in waiting areas
Presented menus and provided detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Up-sell any additional products when appropriate
Took accurate food and drinks orders, using a POS ordering software and served them to guests on a timely manner
Checked in with diner’s to make sure they are enjoying their meals and correct any problems if necessary
Carried dirty plates, glasses and silverware to kitchen for cleaning
Delivered checks and collected bill payments
Waitress
La Belle Et La Boeuf
08.2019 - 11.2019
Presented menu and provided detailed information when asked (e.g. about portions, ingredients or potential food allergies) as well as daily specials
Up-sold any additional products when appropriate
Took accurate food and drinks orders, using a POS ordering software
Served food and drink orders
Delivered checks, collected bill payments and assured customers have received proper change
Removing empty plates, used silverware, and soiled napkins from tables
Cleaned outdoor eating areas and indoor dining rooms by wiping tables, placing trash in receptacles and restocking condiments
Sales Associate
PJC Jean Coutu
01.2018 - 02.2019
Greeted the customers and generated sales by providing outstanding customer service
Consulted with clients, performed makeup demonstrations, and provided skin care consultations
Sold makeup and skin care products, and provided information and advice on cosmetic application
Selected makeup shades and products for individuals
Oversaw weekly, monthly and quarterly sales
Utilized sale system tools, including cash register, receipt printer, and debit/credit card reader
Cashier/Server
Copper Branch
01.2017 - 12.2017
Positively engaged with customers, offering menu information and providing suggestions
Opened and closed store depending on schedule
Completed all food preps and cooking for the day
Served food and meals in accordance with planned menus, recipes, portions, temperature control procedures and facility policies
Cleaned up stations and took care of all leftover food
Stylist
BCBG
01.2016 - 05.2017
Performed inventory and restocking assignment's necessary
Consulted with clients to determine style preferences and provide appropriate recommendations
Utilized sale system tools, including cash register, receipt printer, and debit/credit card reader
Bagged, boxed or gift-wrapped sold merchandise per customers request
Cleaned and organized the store, including the checkout desk and displays
Helped with all visuals and floorset
Consistently hit personal sales target and goals
Education
College Certificate - Module 2 - Artistic Makeup Special Fx
Inter-Dec College
Montréal, QC
2018
College Certificate - Module 1 - Artistic Makeup Fashion And Beauty
Inter-Dec College
Montréal, QC
2017
Skills
Hospitality service expertise
Upselling techniques
Communication Skills
Physical Ability
Customer Service
Social Perceptiveness
Multi-tasking strength
Accurate cash handling
Fluent in English and French Conversational in Spanish and Greek
Timeline
Waitress
Petinos
01.2024 - Current
Waitress
Sterlings Steakhouse
01.2023 - 11.2023
Waitress
Vargas Steakhouse and Sushi
05.2022 - 09.2022
Waitress
Le Déjeuner Cosmopolitain
02.2022 - 06.2022
Waitress
UBar-Pierre Elliott Trudeau International Airport
01.2020 - 03.2020
Waitress
Greektown Grill
01.2020 - 08.2020
Waitress
La Belle Et La Boeuf
08.2019 - 11.2019
Sales Associate
PJC Jean Coutu
01.2018 - 02.2019
Cashier/Server
Copper Branch
01.2017 - 12.2017
Stylist
BCBG
01.2016 - 05.2017
College Certificate - Module 2 - Artistic Makeup Special Fx
Inter-Dec College
College Certificate - Module 1 - Artistic Makeup Fashion And Beauty