Savannah Sanchez
Fresno
Summary
Dedicated Host skilled in creating welcoming environments for guests. Handled high-pressure situations with composure, ensuring timely seating and addressing guest needs effectively. Collaborated with team members to maintain service quality and satisfaction during busy shifts.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
El Pollo Loco
Fresno, CA
02.2026 - Current
- Processed customer transactions efficiently, ensuring accurate cash handling and maintaining register balance.
- Assisted customers with menu inquiries, enhancing overall dining experience through product knowledge.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Collaborated with team members to support daily operations during peak hours, improving service speed.
- Implemented promotional displays effectively, contributing to increased customer engagement and sales opportunities.
- Trained new cashiers on register operations and customer service protocols, fostering team development.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Host
Dennys Diner
Fresno, CA
12.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere..
- Provided information about menu items and promotions to enhance guest experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Opened and closed seating sections according to volume of guests.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
Server
Golden Corral Buffet and Grill
Fresno, CA
12.2024 - 12.2025
- Provided exceptional customer service in a fast-paced dining environment..
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new team members on restaurant protocols and service standards.
- Managed multiple tables efficiently, prioritizing guest needs during peak hours.
- Monitored stock levels of supplies, notifying management when replenishment was needed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Justin Garza High School
Fresno, CA06.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Customer relations
- POS systems
- Staff training
Certification
- CPR/AED/First AID Training - 2024-2026
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
El Pollo Loco
02.2026 - Current
Host
Dennys Diner
12.2025 - Current
Server
Golden Corral Buffet and Grill
12.2024 - 12.2025
High School Diploma -
Justin Garza High School