Savannah Repka
Oceanside
Summary
Dedicated with a proven track record. adept in animal care and customer service. Expertise in maintaining sanitary environments and enhancing pet well-being through meticulous care and monitoring. Demonstrated ability to improve customer satisfaction and animal health, showcasing exceptional communication skills and reliability.
Overview
3
3
years of professional experience
Work History
Pet Care Associate
PetSmart
09.2024 - Current
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
- Enhanced customer satisfaction by providing personalized pet services tailored to individual needs.
Kennel Technician
Shelter to Soldier
02.2024 - 08.2024
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Improved animal health by administering medications directed by veterinarians.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Co-Manager
Frozen Ropes Yogurt
08.2021 - 01.2024
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
Education
High School Diploma -
J.M Tate High School
Cantonment, FLNo Degree - Veterinarian Assistant
Pima Medical Institute
111 Campus Way, San Marcos, CA 9207811-2025
Skills
- Customer service and assistance
- Computer skills
- Cleaning procedures
- Animal behavior
- Medication administration
- Pet feeding and care
- Small animal care
- Reptile care
- Pet bathing
- Pet handling
- Reliability
- Excellent communication
Timeline
Pet Care Associate
PetSmart
09.2024 - Current
Kennel Technician
Shelter to Soldier
02.2024 - 08.2024
Co-Manager
Frozen Ropes Yogurt
08.2021 - 01.2024
High School Diploma -
J.M Tate High School
No Degree - Veterinarian Assistant
Pima Medical Institute
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