SAVANNAH MURPHY
Riverside
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Key Manager
Texas Roadhouse
10.2024 - Current
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
Administrative Lead
UC Riverside IT Solutions
05.2024 - Current
- Improved office efficiency by streamlining administrative processes and implementing time-saving strategies.
- Collaborated with management to establish performance metrics for the team, monitoring progress towards goals regularly.
- Developed strong working relationships with internal and external stakeholders, fostering a positive work environment.
- Adapted quickly to changing priorities while maintaining high levels of organization under pressure.
- Implemented training programs for new hires to ensure a smooth onboarding experience.
- Served as a liaison between departments to facilitate efficient communication channels.
- Trained and supervised employees on office policies and procedures.
Student Lab Consultant
UC Riverside IT Solutions
06.2023 - Current
- Maintained up-to-date knowledge of industry trends and regulatory requirements to ensure compliance with best practices.
- Managed inventory of laboratory supplies for efficient resource allocation and cost savings.
- Conducted thorough analyses of complex samples using advanced instrumentation, ensuring high-quality data output.
- Implemented a comprehensive documentation system for tracking sample data, enhancing traceability and accountability.
- Assisted clients with troubleshooting issues related to testing methodologies and equipment use, increasing customer satisfaction.
Bartender
Texas Roadhouse
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server Trainer
Texas Roadhouse
03.2023 - Current
- As a server trainer, I mentor and guide new hires, teaching them the ins and outs of restaurant service, including menu knowledge, customer interaction, and proper dining etiquette. I ensure they understand company standards, provide feedback, and help them build the skills needed to excel in a fast-paced environment while delivering exceptional service to guests.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
- Assisted in new server onboarding and orientation to cultivate seamless transitions.
- Utilized effective communication techniques to support server learning and comprehension.
Member
Alpha Chi Omega at University of California
09.2021 - Current
- As Vice President of Finance and Vice President of Recruitment for my sorority, I managed the financial operations, including budgeting, fundraising, and ensuring financial accountability. In my recruitment role, I helped organize and lead recruitment events, promote the sorority, and foster a welcoming environment for potential new members. I worked closely with executive members to ensure the sorority’s growth, financial health, and overall success.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Server Trainer
Yard House, Galleria At Tyler
08.2021 - 03.2023
- I mentored and guided new hires, teaching them the ins and outs of restaurant service, including menu knowledge, customer interaction, and proper dining etiquette. I ensured they understand company standards, provide feedback, and help them build the skills needed to excel in a fast-paced environment while delivering exceptional service to guests.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Server
Viano’s Restaurant
07.2020 - 08.2021
- On average I worked 20 hours a week My responsibilities included: customer service, waitress, handling money, social media manager/creative designs
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Pep Squad, cheer, 9950
04.2017 - 06.2021
- On average; before COVID; I practice 7-10 hours a week My responsibilities include: team member, daily workouts and practice, time management v Tumbling
Link Crew 9301
08.2019 - 05.2020
- On average I spent 3 hours a week My responsibilities included: mentoring freshmen, being there for a group of 16 freshmen
Stunt 9301
01.2020 - 03.2020
- On average I practiced 6 hours a week My responsibilities included: team member, daily workouts and practice, time management
Associated Student Body Sophomore Historian 9301
07.2018 - 05.2019
- On average I spent 10 hours a week My responsibilities included: volunteer work, plan & budget all events for the sophomore class, work with a small group of my peers, Mr
- KHS, fundraise, creativity, time management
Associated Student Body Freshmen Class 9301
07.2018 - 05.2018
- On average I spent 10 hours a week My responsibilities included: plan social events for the freshmen class, time management, creativity, pep rallies, be a part of school wide events, create posters for sporting events
Education
Bachelor of Science - Biology
University of California, Riverside
Riverside, CA06-2025
High School Diploma -
Martin Luther King High School
Riverside, CA05-2021
Skills
- Written Communication
- Dependable and Responsible
- Training and Development
- Multitasking Abilities
- Cash Handling
- Customer service
- Operations management
- Budgeting expertise
- Willingness to learn
- Microsoft office
- Relationship building
- Technical product information
- Sales goal attainment
Certification
- ServSafe Alcohol - National Restaurant Association.
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
English
Native or Bilingual
Timeline
Restaurant Key Manager
Texas Roadhouse
10.2024 - Current
Bartender
Texas Roadhouse
10.2024 - Current
Administrative Lead
UC Riverside IT Solutions
05.2024 - Current
Student Lab Consultant
UC Riverside IT Solutions
06.2023 - Current
Server Trainer
Texas Roadhouse
03.2023 - Current
Member
Alpha Chi Omega at University of California
09.2021 - Current
Server Trainer
Yard House, Galleria At Tyler
08.2021 - 03.2023
Server
Viano’s Restaurant
07.2020 - 08.2021
Stunt 9301
01.2020 - 03.2020
Link Crew 9301
08.2019 - 05.2020
Associated Student Body Sophomore Historian 9301
07.2018 - 05.2019
Associated Student Body Freshmen Class 9301
07.2018 - 05.2018
Pep Squad, cheer, 9950
04.2017 - 06.2021
Bachelor of Science - Biology
University of California, Riverside
High School Diploma -
Martin Luther King High School
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