Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Savannah Mousseau

Port Alberni,BC

Summary

Experienced FOH Barista with well rounded work ethic, reliable, efficient, always pushing to learn more, fast problem solving and smooth service in busy times, Can work under pressure and keep busy on quiet days with cleaning and up keep. Can take on new responsibilities and roles, experienced with cash, card transactions, and till floats. Swift and energetic with good time management

Overview

7
years of professional experience

Work History

NovaFor

Forestry Worker
10.2021 - 08.2023

Job overview

  • Supported reforestation efforts by planting trees on land which was logged, destroyed in forest fire or cleared by industrial use.
  • Ranging Silviculture Surveys.
  • Oversaw and enforced regulations controlling use of herbicides and insecticides used in pest, weed and disease control.
  • Grass Seeding

The Raft

Barista FOH
01.2019 - 08.2019

Job overview

  • Created over 200 drinks in average shifts with consistently positive customer satisfaction scores.
  • On coffee machine for morning and lunch rush
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Accurately operated cash register to process 200 or more customer payments daily.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Latte art posted on the raft google page by customer

Mount Ruapehu

Barista FOH
06.2018 - 08.2018

Job overview

  • Created over 500 drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained coffee machine, hot choco machine, grinder and performed minor repairs to keep coffee machines functioning properly.
  • Barista training
  • Maintaining a clean work space and environment
  • Ability to stay unflappable
  • Ability to work both in a team and alone

Karens Catering

Server
01.2017 - 11.2017

Job overview

  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
  • Pleasantly greeted all callers and took food orders and table bookings

Gerry's Gelati

Barista FOH

Job overview

  • Welcomed customers and provided quick and attentive service.
  • Handled multiple guests' needs, including refilling drinks, taking orders and processing payments.
  • Maintained stock levels of drink supplies, condiments and napkins at self-service stations during non-peak hours to reduce work interruptions.
  • Described menu items in detail and educated customers about meal options.
  • Restocked bags, cups, lids, sauces and other counter supplies.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Made cookies, waffles, sweet and savory foods and desserts

Education

Alter Ego Studio
Port Alberni, BC

Some College (No Degree) from Nail Technician

University Overview

Received a Diploma for 7 month course

Alberni District Secondary School
Port Alberni, BC

High School Diploma
2012

Skills

  • Goal orientated
  • Table setting and bussing
  • Order taking
  • Customer service excellence
  • Beverage preparation
  • Coffee machinery
  • Smoothie making
  • Sandwich preparation
  • Latte art
  • Adaptive and creative
  • Food running
  • Quick learner
  • Self motivated
  • Cash handling
  • Friendly and outgoing

Timeline

Forestry Worker

NovaFor
10.2021 - 08.2023

Barista FOH

The Raft
01.2019 - 08.2019

Barista FOH

Mount Ruapehu
06.2018 - 08.2018

Server

Karens Catering
01.2017 - 11.2017

Barista FOH

Gerry's Gelati

Alter Ego Studio

Some College (No Degree) from Nail Technician

Alberni District Secondary School

High School Diploma
Savannah Mousseau