Professional in office management, bringing valuable administrative experience to support organizational goals. Adept at streamlining office procedures and ensuring effective communication across departments. Known for strong teamwork capabilities and adaptability in dynamic settings, with focus on organizational and clerical skills.
Overview
12
12
years of professional experience
Work History
Instacart Shopper
Instacart
01.2021 - Current
Executed efficient shopping strategies to fulfill customer orders accurately and promptly.
Navigated store layouts effectively to locate items quickly, reducing time spent on each order.
Maintained high standards of product quality and freshness while selecting grocery items for customers.
Communicated proactively with customers regarding substitutions or item availability to ensure satisfaction.
Utilized mobile application efficiently to manage orders, track deliveries, and update customer information.
Document Specialist
SPS North America, Deutsche Bank
05.2024 - 01.2026
Processed and organized documents to ensure compliance with company standards.
Maintained accurate filing systems for efficient retrieval of records and information.
Collaborated with cross-functional teams to facilitate effectivei document management practices.
Implemented improvements in documentation workflows to enhance overall efficiency.
Trained new staff on document handling procedures and best practices for accuracy.
Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
Processed incoming documents, ensuring accuracy and timely distribution to relevant departments.
Managed document retrieval and organization for efficient workflow and compliance.
Developed and maintained document management systems for efficient retrieval and organization.
Ensured compliance with regulatory requirements through meticulous documentation practices.
Crew Leader
Souplantation
02.2018 - 03.2020
Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
Developed a strong sense of teamwork among crew members through regular communication and team building activities.
Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Supervised daily operations to ensure efficient workflow and high-quality service.
Cashier
Jersey Pizza
08.2013 - 06.2019
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Maintained balanced cash drawer, ensuring accurate accounting at the end of each shift.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared meals efficiently under time constraints for timely service during peak hours.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Worked flexible schedule and extra shifts to meet business needs.
Cashier
Souplantation
01.2017 - 02.2018
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Greeted customers entering store and responded promptly to customer needs.
Maintained balanced cash drawer, ensuring accurate accounting at the end of each shift.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Streamlined checkout process for increased efficiency and reduced waiting times.