Savannah Moreno
San Bernardino,CA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
10
10
years of professional experience
Work History
Receiving Office Clerk
Burlington
02.2021 - 01.2024
- Interacted with customers by phone, email, or in-person to provide information and make appointments.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Provided clerical support to company employees by copying, faxing, emailing and filing documents based on inventory and shortages.
Crew Leader
Souplantation
02.2018 - 03.2020
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Cashier
Souplantation
01.2017 - 02.2018
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Cashier
Jersey Pizza
08.2013 - 06.2019
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Maintained balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Sociology
San Bernardino Valley College
San Bernardino, CA12.2018
High School Diploma -
Cajon High School
San Bernardino, CA05.2014
Skills
- Customer Complaint Resolution
- Customer Service Operations Support
- Data Entry
- File Organization
- Data Management
- General Office
- Guest Services
- Microsoft Word
- Order Processing
- Payment Collection
- Sales Development
- Service Recommendations
- Verbal Communication
Timeline
Receiving Office Clerk
Burlington
02.2021 - 01.2024
Crew Leader
Souplantation
02.2018 - 03.2020
Cashier
Souplantation
01.2017 - 02.2018
Cashier
Jersey Pizza
08.2013 - 06.2019
Associate of Arts - Sociology
San Bernardino Valley College
High School Diploma -
Cajon High School
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