Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Volunteer Experience
References
Timeline
Generic

SAVANNAH MINER

Victoria,British Columbia

Summary

I am a student at the Gustavson School of Business at the University of Victoria, currently pursuing a Bachelor of Commerce. Alongside my studies, I work as a research assistant with Professors Diego Coraiola and Simon Pek, focusing on alternative business models and organizational structures. I am seeking a part-time server position for the remainder of the summer and into the school year, with full scheduling flexibility. I bring strong leadership abilities, excellent attention to detail, and a passion for working with the public. My upbeat and outgoing personality helps create positive guest experiences, and I am eager to continue developing my customer service and leadership skills in a fast-paced team environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Research Assistant

University of Victoria
Victoria, British Columbia
05.2025 - Current
  • Conduct bilingual research in English and Spanish by reviewing academic articles, videos, and primary documents to assess their relevance for a scholarly paper submission.
  • Analyze and synthesize key findings to support the development of literature reviews and theoretical frameworks.
  • Identify credible sources and extract pertinent information aligned with the project’s research objectives.
  • Collaborate with lead researchers through regular updates and documentation of findings in shared databases.
  • Manage time effectively while working independently in a remote environment to meet tight academic deadlines.

Front Desk

King Taps
Kelowna, British Columbia
05.2024 - 08.2024
  • Managed reservations and walk-in traffic to optimize seating efficiency and guest flow.
  • Greeted and seated guests in a high-volume environment, creating a welcoming first impression.
  • Maintained a clean and organized front-of-house area in line with health and safety standards.
  • Supported daily opening and closing procedures to ensure smooth transitions and team coordination.
  • Collaborated with servers, kitchen staff, and management to uphold seamless service operations.
  • Fostered customer loyalty by delivering warm welcomes, and professional goodbyes.

Sales Associate

Honest Boutique
Kelowna, British Columbia
08.2023 - 08.2024
  • Held keyholder responsibilities, including independently opening and closing both store locations.
  • Delivered exceptional customer service, building strong relationships and driving repeat business.
  • Handled all sales transactions using the POS system, including processing payments and issuing receipts.
  • Maintained accurate inventory by receiving, unpacking, tagging, and organizing merchandise to meet efficiency timelines.
  • Promoted sales and upsold products to consistently exceed sales targets.
  • Answered customer inquiries in person and by phone, ensuring a responsive and helpful experience.
  • Worked independently for the majority of shifts, demonstrating strong self-management and initiative

Data Entry Clerk

Bricor Mechanical Ltd
Kelowna, BC
11.2022 - 08.2023
  • Collected, organized, and entered job cost data with a high degree of accuracy and attention to detail.
  • Utilized Excel, internal accounting software (SAGE 300 CRE), spreadsheets, and databases to maintain and update financial records.
  • Managed inventory transactions efficiently, ensuring timely and accurate data entry in alignment with company deadlines.

Pool Attendant

Hotel Eldorado at Eldorado Resort
Kelowna, BC
07.2022 - 09.2022
  • Ensured guest safety by enforcing pool and hot tub rules and responding promptly to emergencies and accidents.
  • Handled guest disturbances professionally, including de-escalation and property escort when necessary.
  • Provided poolside food and beverage service, delivering a high level of customer satisfaction.
  • Supported hotel operations by assisting with laundry services and valet duties as needed.

Restaurant Hostess and Expeditor

Boston Pizza
Kelowna, BC
09.2020 - 06.2022
  • Coordinated the flow of food from kitchen to servers, ensuring timely and accurate order delivery.
  • Verified order accuracy and presentation before food reached guests, maintaining quality standards.
  • Communicated effectively with kitchen, servers, and management to resolve issues and accommodate special requests.
  • Handled online and phone orders using the POS system; packed delivery and takeout orders efficiently.
  • Assisted with front-of-house duties, including greeting guests, running food, and addressing customer concerns.
  • Managed cash handling, deposits, and maintained daily financial records with accuracy.

Education

BBA - Commerce

University of Victoria
Victoria, BC
04-2027

High School Diploma -

École Okanagan Mission Secondary
Kelowna, BC
06-2023

Skills

  • Customer service
  • Effective communication
  • Multitasking and organization
  • Time management
  • Attention to detail
  • Team collaboration
  • Cash handling
  • Food services
  • Quality control
  • Sales
  • Leadership

Accomplishments

Entrance Scholarship

Sept 2023

Awarded an Entrance Scholarship from the University of Victoria, based on admission average. (no application).

District/Authority Scholarship

June 2023

Awarded the District Authority Scholarship from the provincial government for demonstrating excellence in the area of business.

Certification

Serving it Right

2023- 2029

Volunteer Experience

• Job shadowed at the Innovation Center with the marketing department: 2020 

• Table busser, at leadership conference in Princeton: 2018

• Bottle recycling volunteer, at Southwinds Sarson condo: 2018

• Lead a school dance at North Glenmore Elementary School: 2028 •Assistant coached a Rutland youth soccer team: 2018-2020

• Assisted at Vineyard picking grapes and bottling/packaging: 2020 •Handed out food at the food bank: 2020

• Assisted setting up wine event for Niche Wines at UBCO: 2019 

• Assisted in hosting leadership event at UBCO expo of awesome: 2019 

• Stuff a bus hosted by SUN FM: 2019

• Lead family fun night activities at BME: 2017

References

References available upon request.

Timeline

Research Assistant

University of Victoria
05.2025 - Current

Front Desk

King Taps
05.2024 - 08.2024

Sales Associate

Honest Boutique
08.2023 - 08.2024

Data Entry Clerk

Bricor Mechanical Ltd
11.2022 - 08.2023

Pool Attendant

Hotel Eldorado at Eldorado Resort
07.2022 - 09.2022

Restaurant Hostess and Expeditor

Boston Pizza
09.2020 - 06.2022

BBA - Commerce

University of Victoria

High School Diploma -

École Okanagan Mission Secondary

Similar Profiles

CREATE PROFILE
SAVANNAH MINER