Savannah Merancio
Fresno
Summary
Motivated professional with extensive experience in customer service and effective communication. Proven ability to thrive in fast-paced environments while delivering exceptional service. Demonstrated skills in multitasking and teamwork, ensuring high standards of professionalism and efficiency.
Overview
8
8
years of professional experience
Work History
Volunteer
Poverello House
11.2024 - 11.2025
- Facilitated community outreach and support services for individuals and families in need, enhancing access to vital resources.
- Coordinated daily operations by collaborating with staff and volunteers, improving service delivery and team effectiveness.
- Delivered professional and compassionate customer service in fast-paced environment, ensuring client satisfaction and support.
Temporary Property Manager
Marco Polo Enterprises
06.2025 - 08.2025
- Handled high-volume calls regarding tenant requests and concerns, providing timely and professional responses.
- Processed rent through check system and entered data into computer, ensuring clear tenant communications.
- Organized records to support operational efficiency and streamline property management tasks.
- Delivered temporary property management support for residential units during tenant move-outs.
Temporary Property Manager
Express Pros
Fresno
05.2025 - 06.2025
- Coordinated property maintenance and repair requests, improving response times for residents.
- Conducted property inspections to uphold quality standards across all units.
- Facilitated communication between owners and tenants, strengthening trust and collaboration.
- Resolved tenant complaints swiftly, ensuring high levels of satisfaction.
- Maintained accurate financial records, including rent collections and security deposits.
- Expedited maintenance requests, reducing downtime and enhancing resident satisfaction.
Leasing Specialist
Regency Property Management
08.2022 - 07.2024
- Maintained tenant relations, ensuring compliance with legal and financial standards to enhance resident satisfaction.
- Managed full leasing cycle, including advertising, conducting tours, and preparing lease agreements.
- Established strong relationships with prospective and current residents to foster community engagement.
- Supported tenant retention and occupancy goals through targeted initiatives, fostering community stability.
- Collected rent and managed maintenance requests to ensure timely resolutions.
- Filled vacant units swiftly while supporting budgeting efforts.
- Provided professional service to residents, contributing to a positive community atmosphere.
Property Manager
KRC Management
Fresno
05.2022 - 08.2022
- Expedited maintenance requests, improving response times and elevating service quality.
- Inspected properties regularly, identifying deficiencies and coordinating timely repairs.
- Resolved tenant complaints promptly, fostering tenant satisfaction and retention.
Property Manager
SAN MAR Properties
Fresno
11.2021 - 05.2022
- Resolved tenant complaints, coordinated maintenance requests, and processed rental applications to enhance tenant satisfaction.
- Supervised maintenance coordination and delivered quality customer service to maintain tenant relationships.
- Processed rent payments and ensured accuracy of tenant records to support financial integrity.
Tax Clerk
Internal Revenue Service
02.2020 - 10.2020
- Processed tax returns using IRS software and systems.
- Reviewed documents for accuracy and compliance with tax regulations.
- Prepared and coded tax forms, ensuring compliance and accuracy in processing.
- Maintained confidentiality and ensured detail-oriented handling of federal documentation.
- Assisted taxpayers with inquiries and provided relevant information.
Cashier
Grocery Outlet
02.2019 - 02.2020
- Managed high-volume customer transactions with accuracy and efficiency.
- Processed customer transactions accurately and efficiently.
- Managed cash register and maintained balanced drawers.
- Provided professional and organized customer service to enhance overall shopping experience.
- Assisted customers with product inquiries and store navigation.
After School Tutor
Teaching Fellow Foundation
10.2018 - 02.2019
- Facilitated academic enrichment programs, improving student engagement and learning outcomes.
- Tutored and supervised groups of 20 students, fostering a supportive learning environment.
- Promoted effective communication strategies, enhancing collaboration and understanding among students.
Cashier/ Shift Lead
Taco Bell
07.2017 - 09.2018
- Managed cash handling responsibilities, ensuring accuracy and accountability of financial transactions.
- Ensured customer satisfaction and streamlined workflow in fast-paced setting, contributing to positive shopping experience.
- Supervised employees during shifts, enhancing team coordination and operational efficiency.
Education
Bachelor of Science - Criminology, Law Enforcement
California State University, Fresno
Fresno05-2026
High School Diploma -
Roosevelt High School
Fresno, CA06-2017
Skills
- Volunteer coordination
- Community engagement
- Fundraising initiatives
- Outreach programs
- Event planning
- Customer service and support
- Time management
- Multitasking and organization
- Computer and office software proficiency
- Compliance and documentation
- Problem solving
- Team collaboration
- Conflict resolution
- Attention to detail
- Telephone and email etiquette
- Positive attitude
- Communication skills
Volunteer Experience
- Poverello House, 11/2024, 11/2025, Assisted with community outreach and support services for individuals and families in need., Provided professional and compassionate customer service in a fast-paced environment., Supported daily operations while working collaboratively with staff and volunteers.
- Internal Revenue Service, Tax Clerk, 02/2020, 10/2020, Prepared and coded tax forms for accurate processing., Maintained confidentiality and attention to detail in federal documentation.
- Grocery Outlet, Cashier, 02/2019, 02/2020, Handled customer transactions accurately and efficiently in a high-volume environment., Delivered quality customer service while maintaining professionalism and organization.
- Teaching Fellow Foundation, After School Tutor, 10/2018, 02/2019, Tutored and supervised groups up to 20 students., Supported academic enrichment activities., Encouraged positive communication and learning development.
- Taco Bell, Cashier/ Shift Lead, 07/2017, 09/2018, Supervised employees during shifts and daily operations., Managed cash handling responsibilities and maintained accurate records., Ensured customer satisfaction and efficient workflow in a fast-paced setting.
Timeline
Temporary Property Manager
Marco Polo Enterprises
06.2025 - 08.2025
Temporary Property Manager
Express Pros
05.2025 - 06.2025
Volunteer
Poverello House
11.2024 - 11.2025
Leasing Specialist
Regency Property Management
08.2022 - 07.2024
Property Manager
KRC Management
05.2022 - 08.2022
Property Manager
SAN MAR Properties
11.2021 - 05.2022
Tax Clerk
Internal Revenue Service
02.2020 - 10.2020
Cashier
Grocery Outlet
02.2019 - 02.2020
After School Tutor
Teaching Fellow Foundation
10.2018 - 02.2019
Cashier/ Shift Lead
Taco Bell
07.2017 - 09.2018
Bachelor of Science - Criminology, Law Enforcement
California State University, Fresno
High School Diploma -
Roosevelt High School