Savannah Melanson
Marshalltown,Canada
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
7
7
years of professional experience
Work History
Receptionist/Pre Examiner
Digby Eye Care Center
05.2018 - Current
- Managed patient scheduling and coordinated appointments for optimal clinic flow.
- Maintained accurate medical records and updated patient information in electronic health systems.
- Provided exceptional customer service, addressing patient inquiries and resolving concerns promptly.
- Prepared patient files, preformed pre examination as per Drs guidelines.
Cashier/Customer Service
Guys Frenchys
10.2017 - 02.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
Store Clerk
Digby Convenience
07.2017 - 10.2017
- Managed daily inventory levels, ensuring optimal stock availability and minimizing shortages.
- Implemented organizational systems for merchandise displays, improving product visibility and accessibility.
Customer Service Specialist
Walmart Canada
08.2014 - 04.2017
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance store operations and improve customer satisfaction.
- Trained new employees on procedures, systems, and best practices for effective service delivery.
- Utilized POS systems to process transactions accurately, ensuring efficient check-out experiences.
Store Clerk
Plympton Convenience
07.2014 - 04.2017
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
Education
Grade 12 -
Digby Regional High
Digby, NS06.2015
Certificate - Office Administration
NSCC
Digby, NS05.2018
Skills
- Microsoft Office
- Billing
- Filing
- Organizational Skills
- Outlook
- Receptionist
- Scheduling
- Front Desk
- Clerical Experience
- Medical Office Experience
- Medical Billing
Languages
English
Additional Information
I am a dependable, trustworthy hard worker, with plenty of customers service experience.
Timeline
Receptionist/Pre Examiner
Digby Eye Care Center
05.2018 - Current
Cashier/Customer Service
Guys Frenchys
10.2017 - 02.2018
Store Clerk
Digby Convenience
07.2017 - 10.2017
Customer Service Specialist
Walmart Canada
08.2014 - 04.2017
Store Clerk
Plympton Convenience
07.2014 - 04.2017
Grade 12 -
Digby Regional High
Certificate - Office Administration
NSCC
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