SAVANNAH MCCAFFREY

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Was studying cosmetology but never got the chance to finish it due to having a baby

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.