Savannah Marsala
Hesperia
Summary
Dynamic and dedicated professional with experience at Inter-Rail Transport, excelling in training and development while ensuring safety and operational efficiency. Proven ability in conflict resolution and attention to detail, consistently enhancing team performance and customer satisfaction. Committed to delivering exceptional service and maintaining a reliable, organized work environment.
Overview
13
13
years of professional experience
Work History
Family Caregiver
IHSS Public Authority
Loma Linda
01.2017 - Current
- Transported family members to medical appointments and other errands as needed.
- Assisted family member with daily activities, such as bathing, dressing and grooming.
- Organized medications for family members and administered them according to directions.
- Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
- Provided emotional support and encouragement to family members who were ill or disabled.
- Prepared nutritious meals for family members following dietary guidelines.
- Facilitated communication between families and healthcare providers regarding various issues.
Warehouse Picker
Target
Rialto
10.2016 - 08.2022
- Picked and packed merchandise accurately for customer orders.
- Maintained organization of inventory in designated storage areas.
- Collaborated with team members to meet daily picking goals.
- Conducted routine inspections of equipment to ensure safe operation.
- Assisted in training new staff on proper picking procedures.
- Followed safety protocols to maintain a clean and hazard-free environment.
- Picked items for customer orders according to order slips or verbal instructions.
- Verified accuracy of picked items against pick list or customer order.
- Packaged items securely in boxes, bags or other containers before shipping.
- Pulled merchandise to fulfill orders to specification.
- Conducted inventory transactions using scanner gun.
Shuttle Crew Supervisor
Inter-Rail Transport
Colton
09.2012 - 09.2016
- Trained new employees on safety protocols and operational procedures within the team.
- Monitored crew performance and provided feedback to enhance operational efficiency.
- Communicated with management to report issues and recommend process improvements.
- Ensured accurate documentation of crew activities and incidents during shifts.
- Resolved customer complaints in a timely manner, providing exceptional customer service.
- Tracked production goals set by management and took appropriate action when goals were not met.
- Enforced safety regulations among staff ensuring a safe working environment at all times.
- Provided guidance, support, and feedback to employees on their job performance.
- Transported new and used vehicles to the proper location.
- Vehicle inventory of three yards.
Education
High School Diploma -
Pacific High School
San Bernardino, CA06-2009
Skills
- Time management
- Training and development
- Conflict resolution
- Order fulfillment
- Attention to detail
- Organizational skills
- Store cleaning
- Adaptability
- Reliability and punctuality
- Cash handling accuracy
- Customer assistance/ service
- Hospitality and accommodation
- Cash register operation
- Customer engagement
- Stock replenishment
- Inventory control
Timeline
Family Caregiver
IHSS Public Authority
01.2017 - Current
Warehouse Picker
Target
10.2016 - 08.2022
Shuttle Crew Supervisor
Inter-Rail Transport
09.2012 - 09.2016
High School Diploma -
Pacific High School