Savannah Landon
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Summary
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
4
4
years of professional experience
Work History
Supervisor
AMC Theaters
Rancho Cucamonga, CA
03.2025 - Current
- Supervised daily operations to ensure customer satisfaction.
- Trained and mentored staff in operational procedures and best practices.
- Coordinated scheduling to align workforce availability with peak business hours.
- Conducted performance evaluations to identify areas for improvement among team members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Set targets for employees to drive company success and strengthen motivation.
Crewleader
AMC Theaters
Rancho Cucamonga, CA
05.2024 - 03.2025
- Effectively acted as bridge between leadership and crew members.
- Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
- Worked flexible hours across night, weekend, and holiday shifts.
Crew Member
AMC Theatres
Rancho Cucamonga, CA
05.2022 - 05.2024
- Provided exceptional customer service in high-pressure environments, enhancing guest experiences.
- Operated point-of-sale systems accurately, processing transactions efficiently to minimize wait times.
- Addressed guest inquiries and resolved concerns promptly, contributing to a positive guest experience and repeat business.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Bachelor of Science - Health Service Administration
California State University, San Bernardino
San Bernardino, CA05-2027
Associate of Science - Business Administration
Chaffey College
Rancho Cucamonga, CA05-2025
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Financial management
- Multitasking Abilities
- Time management
- Staff scheduling procedures
Accomplishments
- Earned "Guest Connections" for the month of October 2022 at AMC Theaters
- Achieved NATO Scholarship through AMC Theaters
Timeline
Supervisor
AMC Theaters
03.2025 - Current
Crewleader
AMC Theaters
05.2024 - 03.2025
Crew Member
AMC Theatres
05.2022 - 05.2024
Bachelor of Science - Health Service Administration
California State University, San Bernardino
Associate of Science - Business Administration
Chaffey College