Savannah Hartigan
Saint-Hubert,QC
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ice Cream Server
Laura Secord
Saint-Bruno, QC
07.2022 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained cleanliness and organization of serving and seating areas, promoting welcoming environment.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Observed health code regulations and internal policies for cleaning and food service.
- Kept ice cream and shelves stocked with fresh selections and arranged to entice orders.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Improved team morale with positive attitude and support during peak hours.
- Conducted daily opening and closing procedures, ensuring readiness for business.
- Increased sales by suggesting popular flavor combinations and upselling topping
- Trained new staff on ice cream preparation and customer service protocols, improving team efficiency.
- Implemented recycling program for packaging materials, supporting environmental sustainability.
- Resolved customer complaints with empathy and professionalism, restoring satisfaction.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Volunteer
Miscellaneous
09.2019 - Current
- Dog Walker
- Inventory Data Entry for Produits Soudure Mikott
- Experience Assisting Special Needs Adults at Access Centre
- Experience Caring for Children
Education
Nursing
Champlain Regional College
Saint-Lambert, QC06.2027
High School Diploma -
Heritage Regional High School
Saint-Hubert, QC06.2024
Skills
Patience and Empathy
Customer Service
Cleaning and organization
Speed and Efficiency
Relationship Building
Certification
- Baby Sitting Certification, 2019
Languages
English
Native or Bilingual
French
Full Professional
Hobbies
- Dance Class
- Music Class
- Camping
- Traveling
- Swimming
Timeline
Ice Cream Server
Laura Secord
07.2022 - Current
Volunteer
Miscellaneous
09.2019 - Current
Nursing
Champlain Regional College
High School Diploma -
Heritage Regional High School