Savannah Haines
Drayton Valley,AB
Summary
Dynamic and results-oriented professional with extensive experience in hospitality and customer service roles, notably with Seasons Retirement Community. Excelled in fast-paced environments, demonstrating exceptional time management and communication skills. Proven track record of enhancing customer satisfaction and streamlining operations, leveraging expertise in POS operation and maintaining composure under pressure.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Seasons Retirement Community
St. Thomas, Ontario
06.2023 - 07.2024
- Cleared table and bussed dishes to allow for quick setups.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Front Desk Agent
Sandman Hotel Group
Revelstoke, British Columbia
05.2022 - 03.2023
- Provided excellent customer service while upholding company policies.
- Managed cash drawer responsibly throughout shift.
- Processed payments accurately and efficiently.
- Assisted with check-in and check-out procedures for guests.
- Contacted housekeeping or maintenance staff to report room or building issues.
Team Member
Tim Hortons
London, Ontario
04.2020 - 03.2022
- Operated cash registers to process payments from customers.
- Answered phone calls regarding inquiries about products or services.
- Maintained a clean and organized work area throughout shift.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Prepared food and drinks for customers in a timely manner.
Education
High School Diploma -
Saint Patricks
London, ON01-2020
Skills
- Time Management
- Foodservice standards
- POS operation
- Hospitality and accommodation
- Fast and efficient service worker
- Excellent multi-tasker
- Powerful and clear communication
- Calm under pressure
Timeline
Wait Staff Member
Seasons Retirement Community
06.2023 - 07.2024
Front Desk Agent
Sandman Hotel Group
05.2022 - 03.2023
Team Member
Tim Hortons
04.2020 - 03.2022
High School Diploma -
Saint Patricks
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