Savannah Gonzalez
La Verne
Summary
Dynamic professional skilled in customer service, communication, and teamwork. Experienced in creating engaging environments and facilitating positive interactions, ready to contribute to enhancing client satisfaction and operational efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Summer Camp Counselor
Black Diamond camp
Auburn
05.2026 - Current
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Collaborated with team members to optimize workflow processes.
- Built and maintained working relationships with peers and upper management.
- Greeted incoming customers warmly and provided them with assistance. and offered support and service.
Receptionist
State Farm
Fullerton
04.2024 - Current
- Greeted and assisted clients in a professional and friendly manner.
- Managed a multi-line phone system, routing calls to appropriate departments.
- Processed incoming mail and packages, ensuring timely distribution.
- Maintained the reception area, ensuring cleanliness and organization at all times.
- Coordinated office supplies inventory, placing orders for operations.
- Coordinated logistics for events, including venue selection and vendor management.
- Organized on-site event operations, overseeing setup, breakdown, and attendee engagement.
Retail Sales Associate
TJ Maxx, TJX Companies
San Dimas
10.2023 - 06.2024
- Resolved customer inquiries and complaints with professionalism and care.
- Managed cash register operations and processed transactions to ensure accurate and timely service.
- Organized merchandise displays to improve customer engagement and product visibility.
- Monitored sales floor to implement theft prevention measures and minimize losses.
- Maintained store cleanliness and ensured compliance with safety standards.
Education
High School Diploma -
Mt. San Antonio College
Walnut, CA07-2026
Skills
- First Aid/CPR Certified
- Event coordination
- Client assistance
- Team building
- Time management
- Conflict resolution
- Active listening
Languages
Spanish
Professional
Certification
- Red Cross Adult and Pediatric First Aid/CPR/AED Date Completed: 5/28/2026
- Public Health Seattle & King County, Washington State Food Worker Card 05/29/2026
Timeline
Summer Camp Counselor
Black Diamond camp
05.2026 - Current
Receptionist
State Farm
04.2024 - Current
Retail Sales Associate
TJ Maxx, TJX Companies
10.2023 - 06.2024
High School Diploma -
Mt. San Antonio College