Savannah Garcia

-Supported editorial men's and women's team daily for in-house and on location editorial shoots

-Self-driven with a sense of urgency and highly organized with the ability to work well in a team environment as well as independently

-Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates

• Managed master calendar and scheduled 40-50 appointments by email or phone for provider based on optimal patient loads and clinician availability and collected payments for billing and procedures during check in, check out
• Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication
• Responded to correspondence from insurance companies to verify patient's coverage and prior authorizations for radiology purposes
• Liaised with pharmaceutical representative to schedule presentation appointments with physician
• Managed prescriptions by sending electronic requests for new medications and refills
• Cross-trained as medical assistant to support other staff with emphasis on establishing patient rapport
• Checked patient insurance, demographic and health history to keep information current

• Welcome patients upon their arrival, collected insurance payments and provided seamless transition to their service provider
• Utilized practice management system for record keeping, billing and main patient scheduling system
• Called HMO insurances to obtain out of network patient benefit information and transferred to patients chart
• Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions

• Answer an average of 50-70 calls per day, addressing members inquiries on Commercial and Government accounts
• Guide and educate members on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or prior authorizations
• Rapid data entry using multiple order management and fulfillment systems

• Cultivated as an Office Lead that controlled and oversaw office scheduling, operations and supply ordering for entire store
• Traveled abroad to direct and train grand opening stores
• Operated as the focal point of all incoming calls; assisted and addressed customer inquiries, providing solutions and new product information
• Typed and distributed highly confidential customer information
• Administered all cash management transactions and financial reporting for the store

• Supervised and trained new employees on various hostess tasks and server responsibilities
• Promoted from hostess to server in 4 months after demonstrating effective communication skills and knowledge of the business
• Demonstrated team player attributes who contributed valuable ideas and feedback
• Recognized and aquired a high tolerance of customer satisfaction and understanding for individuals needs