Savannah Evans
Langley,BC
Summary
Dynamic leader with proven expertise in staff management and budgeting, honed at Noble and Fort Pub and Grill. Excelled in enhancing customer satisfaction and maintaining high service standards, achieving efficient cash handling and order accuracy. Skilled in resolving conflicts and fostering team collaboration, I bring a track record of accountability and operational excellence.
Overview
4
4
years of professional experience
Work History
Manager
Noble
Surrey, BC
04.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
- Maintained strict adherence to cash handling policies, resulting in minimized losses and increased accountability.
Server
Fort Pub and Grill
Fort Langley, BC
09.2020 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- I worked at the Fort Pub as a Dishwasher, in 2020 and slowly worked my way into the serving position.
Education
Emergency Medical Responder - Paramedicine
Justice Institute of British Columbia
Maple Ridge04.2022
Skills
Budgeting
Staff Management
Ordering procedures
Point of sale operation
Order accuracy
Cash Handling
Languages
English
Native or Bilingual
Timeline
Manager
Noble
04.2024 - Current
Server
Fort Pub and Grill
09.2020 - 04.2024
Emergency Medical Responder - Paramedicine
Justice Institute of British Columbia