Customer-focused professional with management experience. Demonstrates strong analytical, communication, and collaborative skills. Committed and driven for career development.
- Learned about clients financial needs, established trust, and optimized sales opportunities through product knowledge and sincerity.
-Multitasked daily branch operation tasks meanwhile assisting clients on the frontline.
-Resolved customer issues promptly, fostering positive relationships between the bank and clients.
-Established rapport with new clients to increase satisfaction and loyalty.
-Developed the merchandising team to plan and execute floor moves, merchandise placement, and overall visual compliance.
-Conducted regular performance evaluations and coaching to employees, identifying opportunities for improvement and offering constructive feedback.
-Coordinated inventory logistics to align with sales goals to ensure store success through seasonal trends.
-Collaborated with other departments to achieve company-wide objectives.