Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Decker

Devon

Summary

Customer-focused professional with management experience. Demonstrates strong analytical, communication, and collaborative skills. Committed and driven for career development.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

ATB Financial
02.2024 - Current

- Learned about clients financial needs, established trust, and optimized sales opportunities through product knowledge and sincerity.

-Multitasked daily branch operation tasks meanwhile assisting clients on the frontline.

-Resolved customer issues promptly, fostering positive relationships between the bank and clients.

-Established rapport with new clients to increase satisfaction and loyalty.

Department Manager

Sportchek
07.2021 - 02.2024

-Developed the merchandising team to plan and execute floor moves, merchandise placement, and overall visual compliance.

-Conducted regular performance evaluations and coaching to employees, identifying opportunities for improvement and offering constructive feedback.

-Coordinated inventory logistics to align with sales goals to ensure store success through seasonal trends.

-Collaborated with other departments to achieve company-wide objectives.

Education

AGLC ProServe

First Aid Certified

OHS Certified

High School Diploma -

Spruce Grove Composite High School
Spruce Grove, AB
2020

Skills

  • Retail sales analytics
  • Visual Merchandising
  • Client Relationship Building
  • Multitasking
  • Critical Thinking
  • Charismatic and personable
  • Staff Training and Development
  • Teamwork and Collaboration

Timeline

Customer Service Representative

ATB Financial
02.2024 - Current

Department Manager

Sportchek
07.2021 - 02.2024

AGLC ProServe

First Aid Certified

OHS Certified

High School Diploma -

Spruce Grove Composite High School
Savannah Decker