Savannah Dalcin
Etobicoke,ON
Summary
Motivated and results-oriented sales professional with 3 years of sales experience in account management, business development, and revenue growth. Proven ability to build and maintain strong client relationships, exceed sales targets, and drive customer success. Skilled in consultative selling, contract negotiation, and identifying new business opportunities to expand market share. Adept at collaborating with cross-functional teams to develop and execute strategic sales plans. Strong communicator with a track record of delivering tailored solutions that meet client needs and maximize business outcomes.
Overview
7
7
years of professional experience
Work History
Senior Account Executive
Metguest
04.2022 - Current
- Proficient in prospecting outbound clients, negotiating and closing deals, and managing post-sale account relationships.
- Consistently meeting or exceeding targets and KPIs.
- Managed over 70+ clients to maintain annual revenue.
- Experienced in conducting interviews, onboarding, and training account executives.
- Effective collaboration across functional teams, including designers and developers.
Receptionist
Astra Medicare
01.2022 - 04.2022
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Receptionist
Escape 2 Oasis Physio/Chiro/Massage
03.2021 - 01.2022
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Streamlined billing processes, ensuring accurate and timely invoicing.
- Enhanced patient experience by maintaining clean, organized reception area.
- Responsible for opening and closing.
Crew Member
MCDONALDS
03.2018 - 03.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team
- Provided excellent customer service by greeting customers and meeting quality expectations.
Administrative Assistant/Receptionist
Alicia's Laser Med Spa and Salons
01.2020 - 11.2020
- Established administrative processes to achieve organizational objectives and improve business efficiency.
- Assisted in esthetic services such as facials, hairstyling, waxing, laser hair removal, and cool-sculpting.
- Managed and executed daily posts for social media.
- Performed receptionist duties including greeting customers, checking them in/out, collecting payments, answering/making phone calls and filing documents
- Developed and delivered promotions to customers in person and over the phone.
- Maintained daily calendars, set and confirmed appointments with clients and planned daily events within the business.
Education
Advanced Diploma - Business Administration
Humber College
Skills
- Full cycle sales
- SaaS Sales
- Account Growth & Retention
- Client Relationship Management
- B2B & B2C
- Microsoft Office (PowerPoint, Word,
Excel, Outlook) - Account management
- Cross-Functional Collaboration
- Team Mentorship & Leadership
- Pipeline management
- CRM Software (Hubspot & Monday)
- Cold calling
Timeline
Senior Account Executive
Metguest
04.2022 - Current
Receptionist
Astra Medicare
01.2022 - 04.2022
Receptionist
Escape 2 Oasis Physio/Chiro/Massage
03.2021 - 01.2022
Administrative Assistant/Receptionist
Alicia's Laser Med Spa and Salons
01.2020 - 11.2020
Crew Member
MCDONALDS
03.2018 - 03.2021
Advanced Diploma - Business Administration
Humber College
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