Savannah Cooper
Santa Monica
Summary
Dynamic manager with a proven track record at Frosty, excelling in task prioritization and complex problem-solving. Recognized for enhancing customer relations and operational efficiency. Skilled in cash handling and maintaining a clean environment, fostering teamwork and integrity to drive business success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Frosty
04.2025 - 08.2025
- Accomplished multiple tasks within established timeframes.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Crew Member
McDonald's
03.2024 - 10.2024
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
Team Member
Frosty
05.2023 - 02.2024
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
Sandwich Artist
Subway
02.2022 - 09.2022
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
Education
Associate in Culinary Arts - Culinary Arts
Institute of Culinary Education
Pasadena, CA04-2026
High School Diploma -
Bret Harte Union High School
Angels Camp, CA07-2023
Skills
- Task prioritization
- Integrity and honesty
- Cleaning
- Cash handling
- Clear communication
- Multitasking and organization
- Taking orders
- Customer service
- Safe food handling
- Complex Problem-solving
- Point-of-sale system
Certification
Food Handler's Certification - 7/10/2023-7/10/2026
Timeline
Manager
Frosty
04.2025 - 08.2025
Crew Member
McDonald's
03.2024 - 10.2024
Team Member
Frosty
05.2023 - 02.2024
Sandwich Artist
Subway
02.2022 - 09.2022
Associate in Culinary Arts - Culinary Arts
Institute of Culinary Education
High School Diploma -
Bret Harte Union High School