Savannah Chavez
Downey
Summary
- Driven and reliable college student with hands-on customer service, leadership, and civic engagement experience. Trusted with independent store operations, front-of-house management, and public-facing responsibilities. Strong communicator with a background in service, teamwork, and community involvement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Guest Service Representatives
Nothing Bundt Cakes
Pico Rivera
07.2025 - Current
- Delivered friendly, professional customer service in a fast-paced environment
- Answered phone calls, assisting customers with orders and inquiries to enhance service experience
- Managed cash handling and point-of-sale (POS) transactions, ensuring accuracy and customer satisfaction
- Maintained organization, cleanliness, and efficiency throughout shifts to support smooth operations
- Ensured compliance with food handling, safety, and sanitation standards during food preparation
- Trusted to open and close the store independently and manage front-of-house operations alone for extended periods
Student Election worker
Presidential Election
Downey
11.2024 - 11.2024
- Provided friendly, professional customer service, enhancing customer satisfaction in a fast-paced environment
- Executed accurate cash handling and point-of-sale (POS) transactions, ensuring financial integrity
- Responded to phone inquiries and assisted customers with orders, improving communication and service efficiency
- Adhered to food handling, safety, and sanitation standards during meal preparation
- Responsible for independently opening and closing the store, managing front-of-house operations during shifts
- Ensured organization, cleanliness, and operational efficiency throughout shifts
Education
Pre-Psychology major -
California State University Long Beach
Long Beach, CA02.2026
High School Diploma -
Downey High school
Downey, CA05.2025
Skills
- Customer Service
- Guest Relations
- Cash Handling
- POS Systems
- Public Interaction
- Communication
- Teamwork
- Collaboration
- Time Management
- Organization
- Problem Solving
- Technology Proficiency
Accomplishments
- Downey City Youth Commission, 09/01/24, 05/01/25
- Represented youth perspectives in city discussions and planning.
- Presented current issues affecting local youth to city officials.
- Collaborated on community improvement initiatives.
- Volunteered at city events and gained insight into local government operations.
- Kiwanis Foundation Scholarship, Awarded scholarship in recognition of academic achievement and community involvement.
Languages
English, Fluent: writing, speaking, and reading
Certification
Food handling card
Timeline
Guest Service Representatives
Nothing Bundt Cakes
07.2025 - Current
Student Election worker
Presidential Election
11.2024 - 11.2024
Pre-Psychology major -
California State University Long Beach
High School Diploma -
Downey High school