Summary
Overview
Work History
Education
Skills
References
Training
Personal Information
Languages
Certification
Timeline
Generic

Savannah Burrows

Summary

Focused on fostering positive guest experiences and raising cleanliness ratings at Cottagely Cleaners. Meticulous attention to detail and promotion of teamwork have been key in my success. Consistently enhanced customer satisfaction through proficiency in deep cleaning and exceptional communication skills. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to effectively address customer needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Housekeeping Cleaner

Cottagely Cleaners
08.2024 - Current
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
  • Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.

Baby Sitting

Families With Children
01.2020 - Current
  • Preparing Meals
  • Ensuring a safe environment
  • Doing Housework
  • Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
  • Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
  • Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability.

Office Janitor

Woodrow Cleaning
07.2020 - 10.2024
  • Teamwork
  • Deep cleaning
  • Safe handling of cleaning chemicals
  • Vacuuming
  • Mopping
  • Communication Skills
  • Time Management Skills
  • Teamwork
  • Attention To Detail
  • Organization Skills
  • Ensured consistent quality of results through regular inspection of completed tasks and making adjustments as necessary for continuous improvement.
  • Enhanced overall sanitation by diligently cleaning restrooms, disinfecting fixtures, and refilling toiletries as needed.
  • Reduced allergens in the workplace by regularly dusting vents, blinds, and other surfaces prone to collecting dust particles.
  • Prepared conference rooms for meetings by arranging furniture, wiping down surfaces, and ensuring adequate supplies were available as needed.

Deli Team Member

Potters Valu-mart
08.2023 - 07.2024
  • Store inventory
  • Food preparation
  • Attention to detail
  • Order handling
  • Customer service
  • Communication
  • Maintained clean, trash free workspaces to maximize productivity and safety
  • Safe handling of cleaning chemicals
  • Greeted customers at counter to fulfill requests and answer questions
  • Problem-Solving Skills
  • Technical Skills
  • Customer Service Skills
  • Self-discipline
  • Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
  • Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
  • Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.

Restaurant Team Member

Tim Horton's
11.2021 - 05.2022
  • Provided exceptional customer service
  • Assisted in Training New team members
  • Prepared drink and food orders
  • Entering sales into the cash register and collecting/processing payment
  • Stocking supplies
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Education

High School Diploma -

Central Hastings School
Madoc, ON
06-2025

Skills

  • Teamwork
  • Deep cleaning
  • Safe handling of cleaning chemicals
  • Vacuuming
  • Mopping
  • Communication Skills
  • Time Management Skills
  • Attention To Detail
  • Organization Skills
  • Problem-Solving Skills
  • Technical Skills
  • Customer Service Skills
  • Self-discipline
  • Waste disposal
  • Kitchen Cleaning
  • Bathroom cleaning
  • Critical Thinking
  • Active Listening
  • Problem-solving abilities

References

  • Samantha Mawer, 647-207-4461
  • Tania/Bill Woodrow, 613-922-5285

Training

  • WHMIS training Certificate, Canada Safety Training Centre
  • Workplace Violence and Harassment, Canada Safety Training Centre

Personal Information

Date of Birth: 09/09/07

Languages

English
Native or Bilingual

Certification

  • WHMIS
  • Workplace Violence & Harassment

Timeline

Housekeeping Cleaner

Cottagely Cleaners
08.2024 - Current

Deli Team Member

Potters Valu-mart
08.2023 - 07.2024

Restaurant Team Member

Tim Horton's
11.2021 - 05.2022

Office Janitor

Woodrow Cleaning
07.2020 - 10.2024

Baby Sitting

Families With Children
01.2020 - Current

High School Diploma -

Central Hastings School

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Savannah Burrows