Savannah Burgess
Oakville,ON
Summary
Motivated go-getter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Cotton Candy Event Staffing Inc.
10.2023 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Server & Bartender
Colossus Of Oakville
05.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Front of House Associate
Jubilee Market
06.2019 - 12.2022
- Worked as a cashier, deli clerk, completed online grocery orders, maintained, and curated product displays.
- Handled customer complaints professionally and efficiently, maintaining a high level of customer satisfaction.
- Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
- Maintained a clean and inviting environment for guests, ensuring a positive shopping experience.
- Developed strong rapport with returning guests, fostering loyalty and repeat business.
Brand Ambassador, Milk Up Ontario
SDI Marketing
09.2022 - 10.2022
- Worked as the face of Dairy Farmers of Ontario throughout the London stop of the Milk Up Ontario tour.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
Education
Bachelor of Arts - Media, Information, And Technoculture
University of Western Ontario
London, ON04.2025
Certificate - Digital Communications
The University of Western Ontario
London, ON04.2025
High School Diploma -
Saint Thomas Aquinas
Oakville06.2021
Skills
- Customer Service
- Memory retention
- Adaptable Personality
- Brand Awareness
- Strong Work Ethic
- Guest Engagement
Languages
English
Native or Bilingual
French
Limited Working
Certification
Smart Serve Certified
Timeline
Brand Ambassador
Cotton Candy Event Staffing Inc.
10.2023 - Current
Brand Ambassador, Milk Up Ontario
SDI Marketing
09.2022 - 10.2022
Server & Bartender
Colossus Of Oakville
05.2022 - 08.2023
Front of House Associate
Jubilee Market
06.2019 - 12.2022
Bachelor of Arts - Media, Information, And Technoculture
University of Western Ontario
Certificate - Digital Communications
The University of Western Ontario
High School Diploma -
Saint Thomas Aquinas
Smart Serve Certified
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