Savanna Yako
El Cajon
Overview
5
5
years of professional experience
Work History
Insurance Sales Representative / Customer Service Representative
Prestige Guard Insurance Services
08.2025 - 06.2026
- Sold and explained insurance policies tailored to clients' needs.
- Assisted customers with vehicle-related inquiries, policy changes, and account updates to enhance service experience.
- Provided professional, friendly service while resolving customer concerns efficiently.
- Fostered lasting customer relationships through proactive follow-up and personalized service, improving customer retention.
- Maintained accurate customer records and collaborated with team members to streamline operations.
- Developed strong communication, sales, and problem-solving skills.
- License: Personal Lines Insurance (Issued November 10, 2025)
Cashier
Wing Factory
09.2024 - 10.2024
- Processed customer transactions efficiently and accurately at busy restaurant.
- Provided attentive customer service in fast-paced environment, enhancing customer satisfaction.
- Assisted customers with menu selections and provided product information.
- Maintained cleanliness and organization of cashier area throughout shifts.
- Developed effective communication, multitasking, and time-management skills to meet customer needs.
Team Captain
Summit Volleyball Club
11.2022 - 07.2024
- Led teammates in practices and games to improve skills and teamwork.
- Organized drills and fostered team development to enhance overall performance.
- Facilitated team-building exercises to strengthen collaboration and trust among members.
Child Care Assistant
Families
01.2021 - 01.2024
- Assisted children with daily routines and activities in a safe environment.
- Supervised playtime, ensuring positive interactions among children.
- Facilitated children's growth through engaging daily activities.
- Cultivated patience and responsibility while nurturing children's social and emotional skills.
- Prepared snacks and meals, promoting healthy eating habits.
Festival Volunteer
Chaldean Community
El Cajon
09.2021 - 09.2021
- Assisted families during events and engaged children with activities to enhance their experience.
- Promoted events through social media and networking to increase community awareness and participation.
- Organized event logistics for community festivals and activities.
- Assisted in setup and teardown of festival booths and stages.
- Coordinated volunteer schedules to ensure adequate coverage.
Education
Currently Enrolled -
Cuyamaca College
07-2026
Diploma -
Valhalla High School
06-2025
Skills
- Sales & Client Relations
- Customer Service
- Policy analysis
- Problem-Solving
- Communication
- Time Management
- Leadership
- Teamwork
Hobbies and Interests
- Summit Volleyball Club (13 years)
- JV Basketball (2022-2023)
- JV Tennis (2023)
- Health & Fitness
- Cooking
- Weight Training
Leadership And Volunteer Experience
- Team Captain, Summit Volleyball Club, 11/01/22, 07/31/24, Led teammates during practices and games., Promoted teamwork, accountability, and positive communication., Helped organize drills and encouraged team development.
- Festival Volunteer, 09/01/21, Assisted families and children with event activities., Supported event promotion through social media and networking.
- Child Care Assistant, 01/01/21, 12/31/24, Supported children's development through daily activities., Built patience, responsibility, and strong interpersonal skills.
Timeline
Insurance Sales Representative / Customer Service Representative
Prestige Guard Insurance Services
08.2025 - 06.2026
Cashier
Wing Factory
09.2024 - 10.2024
Team Captain
Summit Volleyball Club
11.2022 - 07.2024
Festival Volunteer
Chaldean Community
09.2021 - 09.2021
Child Care Assistant
Families
01.2021 - 01.2024
Currently Enrolled -
Cuyamaca College
Diploma -
Valhalla High School