Dedicated customer service professional with a strong work ethic and attention to detail. Proven ability to enhance guest satisfaction through reliable communication and teamwork.
Overview
8
8
years of professional experience
Work History
Cashier
Sticky Rice On Wheels
Fresno, CA
01.2020 - Current
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances through diligent cash handling practices.
Server
Hino Oishi
Fresno, CA
06.2018 - 01.2026
Managed table assignments and ensured timely order delivery for optimal dining experience.
Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
Collaborated with kitchen staff to streamline communication and improve food service efficiency.
Trained new staff on menu offerings, service standards, and restaurant procedures to maintain quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Environmental Services Housekeeper
Fresno Community Regional Medical Center
Fresno, CA
04.2020 - 02.2021
Maintained cleanliness and sanitation of patient rooms, common areas, and restrooms.
Ensured compliance with infection control protocols during daily cleaning procedures.
Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.
Managed inventory of cleaning supplies to ensure adequate stock levels.
Mail Clerk
Internal Revenue Service, IRS
Fresno, CA
10.2019 - 12.2019
Operated sorting equipment to categorize mail efficiently based on priority and destination.
Processed incoming and outgoing mail, ensuring timely distribution to various departments.
Maintained accurate records of mail transactions for tracking and auditing purposes.
Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.