SAVANAH QUAN
San Diego
Summary
Reliable and hardworking professional with experience in customer service and dynamic, high-performance environments. Strong communication skills and ability to learn new systems quickly. Known for being dependable, organized, and positive with both customers and team members.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber Eats
San Diego, CA
02.2026 - Current
- Delivered food orders promptly, ensuring customer satisfaction and maintaining service quality.
- Navigated optimized routes using GPS technology to enhance delivery efficiency.
- Communicated effectively with customers regarding order status and delivery times.
- Managed time effectively to handle multiple deliveries within tight schedules.
Retail Sales Associate/Cashier
Marshalls
Woodland, CA
08.2024 - 01.2025
- Provided exceptional customer service by greeting and assisting customers with their purchases
- Operated cash register accurately and efficiently, processing transactions quickly and maintaining a high level of accuracy
- Handled cash, credit card, and check payments in accordance with company policies
- Resolved customer complaints or concerns promptly and professionally to ensure customer satisfaction
- Upsold additional products or services at the point of sale to increase revenue per transaction
- Processed returns or exchanges according to company policies while providing friendly assistance to customers during the process
- Assisted in training new cashiers on proper procedures for handling transactions accurately and efficiently
Retail Sales Associate
Ulta Beauty Inc.
Elk Grove, CA
08.2021 - 09.2022
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
Sales Associate
Burlington
Elk Grove, CA
03.2021 - 09.2021
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
Line Assembler
Apple
Elk Grove, CA
07.2018 - 04.2019
- Assisted quality assurance by inspecting items and removing defective parts.
- Practiced standard operating procedures for consistent production results.
- Assembled components with minimal supervision, exceeding expected project milestones.
Sales Associate
California Sun Tanning Salon
Sacramento, CA
03.2018 - 09.2018
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Elk Grove Adult And Community Education
01.2019
Skills
- Scheduling and organization
- Computer skills
- Experience with children
- Communication
- Store Opening and Closing Productivity Maximization Time Management Strategic Selling
- Customer Service
- Time management
- Fast learner with new systems
- Team collaboration
Certification
- Driver's License
- September 2023 to June 2026
Timeline
Delivery Driver
Uber Eats
02.2026 - Current
Retail Sales Associate/Cashier
Marshalls
08.2024 - 01.2025
Retail Sales Associate
Ulta Beauty Inc.
08.2021 - 09.2022
Sales Associate
Burlington
03.2021 - 09.2021
Line Assembler
Apple
07.2018 - 04.2019
Sales Associate
California Sun Tanning Salon
03.2018 - 09.2018
High School Diploma -
Elk Grove Adult And Community Education