Reliable graduate quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
9
9
years of professional experience
Work History
Freelance Illustrator
Self-Employed
Winnipeg, Canada
05.2021 - Current
Worked closely with customers to achieve desired outcomes.
Managed multiple projects simultaneously, meeting tight deadlines without compromising quality
Maintained a loyal client base by consistently exceeding their expectations
Support Facilitator
New Directions for Children Youth Adults and Families
Winnipeg, Canada
07.2022 - 09.2023
Provided friendly customer service and effectively communicated with clients to understand their preferences and needs
Utitzed strong leadership skills to instruct students and collaborate with team members in food preparation
Employed conflict resolution techniques to de-escalate situations involving high-risk youths during classes
Demonstrated strong time management skills by efficiently managing multiple tasks in a fast-paced environment, including food preparation and cleaning
Florist
Osborne Florist
Winnipeg, Canada
02.2016 - 06.2022
Utilized expert communication skis with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed
Attended trade shows to stay up-to-date on industry trends and techniques
Kept the store clean and organized at all times
Managed customer orders, requests, and complaints in a timely manner.
Facilitator
Learning Disabilities Association of Manitoba
Winnipeg, Canada
10.2021 - 04.2022
Volunteer position
Developed and facilitated art classes weekly for children with ADHD diagnoses and varying skill levels
Encouraged students to explore new techniques while helping them build confidence in their artistic abilities
Created a safe environment for participants to express their opinions without fear of judgement or criticism.