Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Savana Brown

Summary

Experienced in customer service and collaborating with internal teams, known for being empathic and a problem solver. Strong interpersonal skills for effective communication and teamwork. Highly focused and motivated to achieve success, whether working independently or in groups.

Overview

8
8
years of professional experience

Work History

Personal Shopper

Instacart
10.2020 - Current
  • Provided exceptional customer service
  • Assisted customers in making informed decisions about product purchases
  • Maintained detailed records of customer requests and purchases
  • Shopped at multiple locations to complete multi-store orders
  • Shopped for highest quality items and that the quality was always correct

Warehouse Associate

Mastermind Toys
03.2022 - 01.2023
  • Used packing scales to accurately measure and weigh packages for shipping
  • Inspected items for damages prior to packing and identified items that needed special handling
  • Ensured items were labeled correctly and followed carrier regulations for package labeling
  • Packed and shipped over X orders in a single shift, meeting tight deadlines and customer requirements

Cashier

Tim Horton's
06.2018 - 12.2019
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

No Frills
06.2017 - 06.2019
  • Processed payments quickly and accurately
  • Greeted customers in a friendly and professional manner
  • Stocked shelves and ensured product displays were organized and attractive
  • Maintained an accurate cash drawer
  • Responded to customer inquiries in a timely and knowledgeable manner, providing a positive customer experience
  • Operated a POS system to process payments, refunds, and exchanges

Education

OSSD -

Sir Wilfred Laurier C.I.
06.2017

Skills

  • Teamwork
  • Problem Solving
  • Communication
  • Customer Service
  • Leadership and Teamwork
  • Customer service
  • Planning and organization
  • Attention to detail
  • Decision-making
  • Relationship building
  • Upbeat and outgoing attitude
  • Payment processing

Hobbies and Interests

Travelling, Photography, Painting, Cosmetics.

Languages

ENGLISH
Native or Bilingual

Timeline

Warehouse Associate

Mastermind Toys
03.2022 - 01.2023

Personal Shopper

Instacart
10.2020 - Current

Cashier

Tim Horton's
06.2018 - 12.2019

Cashier

No Frills
06.2017 - 06.2019

OSSD -

Sir Wilfred Laurier C.I.

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Savana Brown