Savaile Ahmadzai
Winnipeg,MB
Summary
A hard working individual with 3+ years of experience who is looking to improve and expand my work ethic throughout different companies intending to help successfully achieve their store goals. Someone who offers top skills in customer service and cash handling paired with outstanding multitasking and communication abilities. Recognized for exceeding expectations and building customer loyalty. Focused to driving top-level performance and quality service.
Overview
4
4
years of professional experience
Work History
Sales Representative
BELL MTS
Winnipeg, MB
10.2022 - 08.2023
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
Key Holder
WEST 49
Winnipeg, MB
07.2022 - 10.2022
- Identified opportunities to drive traffic into store through networking, community outreach and product launches.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Supervised bank deposits and security procedures to support store opening and closing.
- Inspected physical condition of store premises to identify any maintenance issues.
- Monitored employee performance to ensure adherence to company policies and procedures.
Key Holder
FOOTLOCKER
Winnipeg, MB
01.2021 - 08.2021
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Conducted regular audits on store supplies to maintain adequate inventory levels.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Accomplished sales goals by engaging customers and staff delivering top-notch service and promoting item to maximize sales.
- Supervised employees by providing directions on tasks and expectations regarding service standards.
- Partnered with higher management to learn and understand how to process management reports.
Hostess and Bakery Support
STELLAS CAFÉ AND BAKERY
Winnipeg, MB
03.2019 - 01.2021
- Greeted customers entering the restaurant with genuine enthusiasm and warmth, set tables with condiments and utensils, escorted guests to assigned table and present menus.
- Answered telephone calls to provide dining information, take-out/delivery questions or concerns and to report any reservations taken for that week or day..
- Maintained supplies of clean linens, silverware, glassware, dishes, and trays.
- Ensured the restrooms were re-filled with the products such as toilet paper and soap, maintaining the tidiness surrounding the toilets and sinks and takin gout the trash when needed.
- Received, documented and managed take-out orders, delivery and curbside pick up.
- Sustaining proper communication with management, kitchen staff and serving staff to confirm dining details were handled properly and customers expectations were addressed.
- Was a part-time barista while working in the bakery and aiding the customers on orders for drinks and/or desserts.
Education
High School Diploma -
Vincent Massey Collegiate
Winnipeg, MB06.2020
Skills
- Account Management
- Sales Forecasting
- Adaptability
- Customer Service
- Strong Work Ethic
- Staff Training
- Multi-tasking
Languages
English
Native/ Bilingual
French
Limited
Timeline
Sales Representative
BELL MTS
10.2022 - 08.2023
Key Holder
WEST 49
07.2022 - 10.2022
Key Holder
FOOTLOCKER
01.2021 - 08.2021
Hostess and Bakery Support
STELLAS CAFÉ AND BAKERY
03.2019 - 01.2021
High School Diploma -
Vincent Massey Collegiate
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