Sav Randeniya
Brampton
Summary
Enthusiastic and reliable professional providing excellent customer service. Successfully managing multiple priorities with a positive attitude. Dedicated and dependable relationship-builder with excellent strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Account Executive
Landmark Canada
10.2023 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Sales Associate
Bouclair
09.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Server
Evviva Breakfest & Lunch
04.2022 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Team Lead
RW&CO
12.2018 - 02.2022
- Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices
- Performed sales floor duties, such as maintaining customers relations, completing day-to-day transactions and oversee store operations
- Coached and mentored new employees on company policies and procedures
- Problem solved conflicts for team members and customers
- Developed and executed marketing plans to promote store products and services.
Skills
- Customer Service
- Needs Assessment
- Customer Relationship Management
- Service Prioritization
- Performance Improvement
- Sales Expertise
- Organizational Skills
- Problem Solving
Personal Information
Date of Birth: 06/30/97
Timeline
Account Executive
Landmark Canada
10.2023 - Current
Sales Associate
Bouclair
09.2023 - Current
Server
Evviva Breakfest & Lunch
04.2022 - 08.2023
Team Lead
RW&CO
12.2018 - 02.2022
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