Sauravpreet Singh
Surrey,BC
Summary
Proven track record in enhancing passenger experience at Indo Thai, adept in passenger assistance and time management. Excelled in multitasking within a flexible schedule, significantly improving boarding efficiency and handling disruptions with proactive solutions. Expertise in airline policy communication showcases strong customer service and organizational skills.
Overview
2
2
years of professional experience
Work History
Airport Customer Service Agent
Indo Thai
2023.08 - 2024.05
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
- Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.
Front Desk Receptionist
Hotel Avera
2022.06 - 2022.11
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Diploma In Hospitality Management - Hospitality And Tourism Management
Avalon Community College
Nanaimo, BCSkills
- Passenger Assistance
- Strong multitasking
- Time management expertise
- Flexible Work Schedule
- Airport security awareness
- Travel documentation verification
- Baggage handling understanding
- Fluent in Multiple Languages
- Boarding process efficiency
- Flight scheduling familiarity
- Documentation And Reporting
Timeline
Airport Customer Service Agent
Indo Thai
2023.08 - 2024.05
Front Desk Receptionist
Hotel Avera
2022.06 - 2022.11
Diploma In Hospitality Management - Hospitality And Tourism Management
Avalon Community College
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