Saurav Gokul Mohan
IT Business Analysis Graduate
Mississauga,Ontario
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Analyst position. Ready to help team achieve company goals. Enthusiastic analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in IT Industry.
Overview
2
2
years of professional experience
Work History
Software Consultant
Vaisesika Consulting Pvt. Ltd
Kochi, Kerala
12.2019 - 11.2020
- As part of a focused QA team tasked with delivering projects and enhancements on a tight schedule
- Optimized test cases to maximize success of manual software testing.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Created successful test scripts to manage automated feature testing,
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Fixed identified issues to improve workflows.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Participated in available trainings to improve software knowledge.
- Directed teams completing regression tests to support successful product development stages.
- Functional, Integration and Regression test changes on Salesforce: Sales Cloud, Service Cloud
- Validated customization of installed managed packages
- Automation scripts were used to run regression tests with a data driven model
- Supported production deployment activities
- Provided demo and coordinated UAT
- Projects worked in this tenure are:
- LSG LPD Classic to Lightning Transition of EMEA and APAC Regions
- HMD CACR
- SDG TDX SAP – SFDC Integration
- CDD NA Classic to Lightning Transition
Technical Support
Concentrix Daksh Services Ltd
07.2018 - 11.2019
- Who resolved diverse range of technical issues across multiple systems and applications for customers and end-users across different time zones
- Key highlights of this tenure are given below:
- Identified and solved technical issues using variety of diagnostic tools and tactics
- Analyzed Software and Hardware issues to identify troubleshooting methods needed for quick remediation
- Managed customers’ expectations of support and technology functionality to provide positive user experience.
Education
Post Graduate Diploma - Information Technology Business Analysis
Conestoga College
Bachelor of Engineering - Electronics and Communication
Calicut University
Skills
Predictive modeling
undefinedAdditional Information
- SFDC professional with 2 years of expertise in software quality assurance across standard domains. Proficient in testing concepts to assure quality software, beginning with requirement analysis, test plan and strategy preparation, test scenario and test case development and execution, and identifying and tracking software defects through closure.
Timeline
Software Consultant
Vaisesika Consulting Pvt. Ltd
12.2019 - 11.2020
Technical Support
Concentrix Daksh Services Ltd
07.2018 - 11.2019
Post Graduate Diploma - Information Technology Business Analysis
Conestoga College
Bachelor of Engineering - Electronics and Communication
Calicut University
Similar Profiles
Sharath Chandra KujalaSharath Chandra Kujala
Senior Business Analyst at IndraSur Consulting Services, Pvt. Ltd (Akytech Consulting LLC & ProGov Partners LLC)Senior Business Analyst at IndraSur Consulting Services, Pvt. Ltd (Akytech Consulting LLC & ProGov Partners LLC)
Revathy NRevathy N
DATA ANALYST at QAIS Consulting India Pvt. Ltd (C/O Ford India Pvt. Ltd.)DATA ANALYST at QAIS Consulting India Pvt. Ltd (C/O Ford India Pvt. Ltd.)
Surya Deepthi PemmarajuSurya Deepthi Pemmaraju
Sr.Analyst - Procurement at Deloitte Consulting India Pvt LtdDeloitte Support Services India Pvt LtdSr.Analyst - Procurement at Deloitte Consulting India Pvt LtdDeloitte Support Services India Pvt Ltd
Jaismeen GabriaJaismeen Gabria
Bookkeeper at Parklawn Preschool Inc.Bookkeeper at Parklawn Preschool Inc.
Alma SbattellaAlma Sbattella
Community Nurse at Bayshore Home HealthCommunity Nurse at Bayshore Home Health